Description

We are looking for an experienced e commerce professional to execute marketing, site merchandising, and process optimization for our Digital Shared Services Marketing team. This individual should enjoy a fast-paced environment where they can affect the customer experience and be an instrumental part of expanding our foot print into multiple digital teams.

Key job responsibilities

• Executing straightforward marketing initiatives to achieve shared goals for a defined strategy that supports attracting, engaging and retaining customers/customer segments.

• Recommend improvements to processes, playbooks, and team tools.

• Should apply marketing best practices and use existing 1P and 3P in-house tools/UI's and processes to drive actions based on shared goals.

• Should develop appropriate milestones and schedules, and ensure timely and successful delivery of your/Team’s initiatives

• Identify and resolve Business problem/ opportunity, execute marketing objective, execute strategy, and measurement requirements.

• Manage delivery of straightforward marketing tactics and measurement. Facilitates progress, identifies blockers, and increases the visibility of issues and may provide improvement recommendations.k

• Should impacts customer experience (CX) at marketing initiative level.

• Manage stakeholder communication & requirements. Ensure that business processes are well documented and continuously updated.

• Responsible for identifying customer impacting issues, finding and implementing solutions.

• Responsible for escalating issues on a need basis such as spike in volumes vs. forecast, etc.

Basic Qualifications

• 2+ years of digital advertising and client facing roles experience

• Experience with Excel

• Experience analyzing data and best practices to assess performance drivers

• Experience analyzing key open issues and resolution metrics for each of the managed accounts

Preferred Qualifications

• 2+ years of digital advertising and client facing roles experience

• Experience with Excel

• Experience analyzing data and best practices to assess performance drivers

• Experience analyzing key open issues and resolution metrics for each of the managed accounts

• Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.