Job Description

Our client is looking for a Sr. Salesforce Admin Lead to join their team remotely out of Hungary. Below is an overview of this resources responsibilities.

 Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, cases, queues, licenses, capacity, and storage management.

 Maintain the overall Salesforce.com system, including data loads.

 Manage dashboards, reports, forms, templates, page layouts, workflows, and approvals.

 Collect and understand requirements for enhancements to the system.

 Create and maintain custom objects, object relationships, standard and custom fields, and set up integration to Salesforce where appropriate.

 Receive and manage support tickets from users on ServiceNow. Debug issues and work with developers as needed for issue resolution.

 Create and maintain end-user documentation including internal processes and Knowledge Base Articles (KBAs).

 Create and customize report types, reports, and dashboards.

 Install, manage, and maintain third-party integrated apps and AppExchange apps.

 Stay current with Salesforce releases and corresponding documentation.

 Assist with data migration from other systems as needed.

 Set up Salesforce Workflow tools and flows including Salesforce Process Builder and Flows.

 Design and deploy custom tabs, validation rules, and auto-response rules for automating business logic.

 Create new custom objects, assigned fields, designed page layouts, custom tabs, components, and custom reports.

 Implement pick lists, dependent pick lists, lookups, master-detail relationships, validation, and formula fields to the custom objects.

 Set up and maintain tasks, email alerts, and field updates.

 Create custom apps, objects, and dashboards and give accessibility to authorized team members.

 Work on Agile and Scrum methodology for Salesforce change implementation.

 Support team member issues reported and set up new team members for access to the CRM system.

 Work in Flosum to follow the DevOps process to develop and deploy system changes.

 Maintain and adjust security settings in the system.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

7+ yrs in Salesforce

o 3+ yrs as a Saleforce Admin Lead

 Fully understand both the Classic and Lightning versions of Salesforce

 Sales Cloud and Service Cloud

 Bachelors Degree

 Salesforce Administrator Certification Advance Administrator Certification

 Salesforce Marketing Cloud

 Salesforce CRM Analytics null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.