This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12598231 Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.

This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window.

Job Description

Position Overview:

As a Senior Administrator, IT Infrastructure - IT Application Services at Invenergy, you are responsible for the End User Compute experience for our employees. Responsibilities include creating a functional and performant workstation environment and providing Level 3 support to the Service Desk for all physical and virtual desktops, laptops, tablets and mobile devices at Invenergy. The IT Application Services Senior Administrator helps design and implement workstation and mobile solutions for our corporate offices, new renewable power generation plants, and other projects. Deployment of software solutions and successful maintenance of these platforms is essential for security, reliability and compliance. We expect strong verbal and written communication skills, and a customer-service focused work ethic.

At Invenergy, you will be joining a team of IT professionals who are proud and excited to work for a growth-focused company that is at the forefront of leveraging cutting-edge technologies for producing energy from renewable and clean energy resources.

Responsibilities:

• Responsible for coordination of Endpoint device purchasing, asset management, licensing, and delivery for new hires and associated with projects such as office expansions, new power generation sites, and other projects
• Responsible for OS deployment, configuration, and delivery of Windows desktops/laptops, iOS/Android devices (both domestically and internationally)
• Microsoft 365 administration SME, including experience with Microsoft Unified Communications with Teams Voice and Exchange
• Maintain and support for the Physical Access Control platforms - Genetec and Isonas
• Participate in regular operations meetings and provide endpoint reporting as requested, including timely workstation patch status, OS and application vulnerability scanning and assessment, endpoint upgrades and replacements, purchasing, and asset management
• Responsible for endpoint operations and management, including but not limited to: perform timely patching and remediation for endpoint devices using a combination of InTune (required) and Automox (preferred)
• Endpoint management via InTune, Microsoft Endpoint Manager, and other tools
• Support for physical peripheral systems such as printers and physical handset phones
• Create, edit, and troubleshoot Intune application packages and Automox worklets
• Create, edit, and troubleshoot Group Policy Objects as they relate to the workstation environment
• Provide level 3 support for Service Desk escalations and break/fix issues with an understanding of ITIL framework best practices
• Contribute to workstation governance and process evaluation, improvement, and documentation
• Participate in the IT Off-Hours support rotation following the company\'s incident response and escalation policy
• Participate in the IT Change Management process and regularly scheduled maintenance windows outside business hours
• May require occasional travel to local or remote offices, datacenters, and power gen ration sites in the USA and abroad for supporting systems and project-related work
• Perform other duties as assigned by your manager

Minimum Qualifications:

Bachelor of Science in computer science or related field

3 years\' experience serving the role as an Endpoint Administrator, or similar responsibilities, with in-depth experience provisioning and managing Windows endpoints devices using Microsoft System Center, Microsoft Endpoint Manager, and Microsoft Autopilot

Experience building workstation imaging task sequences, packaging applications, and patching operating systems

Experience managing non-Windows mobile devices such as Macbooks, Android and iPhone devices with Microsoft Endpoint Manager

Experience creating and administering desktop as a service (DaaS), Azure Virtual Desktop (AVD), and Citrix Virtual Desktop Infrastructure

Demonstrated ability to troubleshoot and resolve complex endpoint technical issues

Must be able to communicate and work effectively, both verbally and electronically, with other employees in all areas of the business, both within and outside the IT department

Must have excellent English speaking/writing skills

May require travel to Invenergy datacenters and offices and requires a valid driver\'s license and the ability to travel