Senior Clerk Department: City Clerk Summary: The Senior Clerk supervises the receipt, recording, indexing, and issuing of all vital records and marriage notices. The Senior Clerk also prepares and issues marriage licenses and supervises the issuing of copies of all records. Extensive clerical duties, which include typing, researching, filing, recording, computerizing, reviewing, balancing, and processing various functions. Essential Functions: Prepare supplies, machine and vault, etc. For the start of the business day. Update City Code Book. Assist employees from other departments with printing, researching, and updating the City Code Book. May answer questions show how to use the program. May troubleshoot if needed or refer to the MIS Department. Daily processing of the mail, (such as record requests) metering it at the end ofthe day and mailing it. Make various forms for the office, and Excel spreadsheets per City Clerk. Answer phones and direct to the proper office or check for any records for customer. Receive meeting notices, ensure that they are valid (original signatures, 48-hour notice, etc.) And post in the office log and on the public board and webpage. Periodically type agenda for City Clerk when the Assistant is out. Ordinance checks on the computer for employees and/or customers, which may be printed. Must know various ordinances for the job. Copy all committee appointees the opening meeting law, which they sign and attach to appointment sheet. Original document is filed and their name is transferred to the public office list. Process all resigned appointees, which includes receiving a resignation, removing them from the public list and filing. Process special permits and zone changes; notify the petitioner of approval or denial. Send the petitioner necessary paperwork so that they may go to the Registry of Deeds to record. Assist customers with their family tree by search through records and know different spelling of surnames. Know the laws that pertain to public records. Unibank liaison, dealing with bank personnel and on-line requests of the City Clerk\'s Office. Assist in the maintaining and updating of the webpage Records and indexes vital records and sends reports of vital records to Boston Processes affidavits of corrections and depositions for amending or correcting vital records. Types and issues copies of vital records. Assists at office counter and answers telephone. Other duties as assigned by the City Clerk. SEE THE CITY OF CHICOPEE WEBSITE FOR COMPLETE JOB DESCRIPTION Qualifications For Position: High School diploma OR General Education Degree (GED) or one to three months Related experience and/or training; or equivalent combination of education and experience. Ability to work with the public and under pressure. Preparation and Knowledge of Election Procedures and Programming Good typing and telephone skills. Excellent computer knowledge. Genealogy experience. Minimum of 5 years customer service experience. Must be able to attend evening City Council meetings occasionally and work overtime hours around election times. Education and/or Experience: Ability to read, analyzes and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.