Job Description At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's Hospital Has Been Named: * The #1 Pediatric Hospital in the Nation - US News and World Report 2023 * One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work * A Top Hospital and Health System for Diversity recognized by DiversityInc * One of the nation's most innovative companies by Fortune in March 2023 * An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC) JOB RESPONSIBILITIES * Patient Flow/Coordination - Coordinate and assist with the timely flow of patients and families. Monitor individual patient cycle times to ensure patients are seen and treated as quickly and appropriately as possible. Assist technologists with room clean up and turnover. Identify bottle necks and work independently or with a team to resolve. De-escalate those in need due to extended wait times or less than satisfactory experiences. * Environment of Care - Assume responsibility for an orderly and safe environment. Ensure and monitor a MR safe work environment, identifying unsafe working conditions and taking corrective action. Assure proper storage, and stock, of supplies. Communicate with environmental services to maintain a clean and safe environment. Prepare exam and prep rooms, weigh stations and work rooms daily, restocking as necessary. Understand and adhere to all applicable regulatory standards. * Customer Service - Patient - Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. * Safety - Maintain safety programs within the department/division. Ensure safety concerns are reported appropriately. Prepare patients and family for examinations. * Patient Care - Delegated - Assist with patient care, flow and/or procedures as delegated. Follow plan of care and assist in implementation. Prepare patients for, or assist with, procedures/exams. Assist patients with appropriate activities as needed. To assist the department in the delivery of patient care management within the medical center dedicated to the care of the pediatric population and those with childhood conditions. JOB QUALIFICATIONS * High school diploma or equivalent * 2+ years of work experience in a related job discipline Market Leading Benefits Including: * Shift Differential, Weekend Differential, and Weekend Option Pay Programs * Medical coverage starting day 1 of employment. View employee benefits here. * Competitive retirement plans * Tuition reimbursement for continuing education * Expansive employee discount programs through our many community partners * Referral bonus program for current staff! * Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group * Physical and mental health wellness programs * Relocation assistance packagesApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjMwNDg5LjEwNTA4QGNpbmNpbm5hdGljaGlsZHJlbnNjb21wLmFwbGl0cmFrLmNvbQ