Description

PURPOSE STATEMENT:

Plan, direct or coordinate one or more administrative or operational services of the facility.

ESSENTIAL FUNCTIONS:

· Establish goals and objectives of the administrative support staff of the facility.

· Evaluate workflow and reallocate resources and/or redesign processes to meet office needs and high level of customer service.

· Responsible for administrative and clerical procedures and processes.

· Provide administrative supervision, guidance and feedback to clerical and/or receptionist staff to facilitate smooth operations of the facility while maintaining appropriate coverage, scheduling and training.

· Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.

· Ensure compliance with accrediting and regulatory requirements.

· Prepare operational reports showing progress or status.

· Monitor facilities and/or operational systems for effectiveness.

· Supervise operations of the facility administrative support staff, ensuring compliance with policies and procedures.

OTHER FUNCTIONS:

· Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· Associates degree required. Bachelor’s degree preferred.

· Three or more years’ administrative experience required.

· One or more years’ supervisory experience required.

· Previous experience in vendor management, facilities or operations support role preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· Not Applicable