Program Manager Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to 53,235 students, more than 11,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, three straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget stands at $1.85 billion, and its endowment totals nearly $1.8 billion. Job Overview Under general supervision from a designated administrator, oversee the daily operations of the Conference & Event Services scheduling office. The Program Manager serves as a central point of contact for clients and plays a critical role in the successful execution of events. Essential Functions Assist with the daily operations of the Conference & Event Services scheduling office and MainStreet Connection Center including Bearcat Card customer support. Accept, schedule, and confirm space reservations with an event scheduling system. Publish events to university calendars. Assist with requests for information and refer to appropriate staff as needed. Serve as primary event liaison to University departments, external entities and community organizations. Serve as lead coordinator on assigned events. Serve as the primary event liaison to event operations staff and key service providers (Catering, Grounds, Public Safety, Fire Prevention, etc). Work collaboratively to ensure all event details are accurate and meet the needs of the client and service providers. Assist with the Event Equipment Rental program. Assist with the coordination of Summer Conferencing Programs, as needed. Hire, train and supervise designated number of student employees. Develop, implement, and ensure compliance with policies and procedures. Provide reports as assigned. Be proficient with the event scheduling system, serve as resource to students and staff, and troubleshoot problems as they occur. Accurately prepare invoices for scheduled events that incur fees or charges for service in event management software. Market the services of the unit to the university. Serve on departmental, divisional, and university-wide event committees. Other duties as assigned. Required Education Bachelor's Degree. Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Additional Qualifications Considered Exceptional organizational and multitasking skills. Strong communication and customer service abilities. Proficiency in 25Live scheduling software. Experience in event planning. Physical Requirements/Work Environment Office environment/no specific unusual physical or environmental demands. Compensation and Benefits UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE. Competitive salary range of up to $53,000 dependent on the candidate's experience. Comprehensive insurance plans including medical, dental, vision, and prescription coverage. Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program. Financial security via our life and long-term disability insurance, accident and illness insurance, and retire