Senior Installer Cleveland, OH, USA * TriMark SS Kemp - Grant Office, 6551 Grant Ave, Cleveland, Ohio, United States of America Req #2513 Friday, January 17, 2025 TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com Why you'll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance + 401k + Community Service Day + Spotlight Awards + National Sales Excellence Awards + CFSP Prep Certification Program POSITION SUMMARY: The Senior Installation Technician reports to the Installation Manager Located in Cleveland, OH Full-Time In Office The Senior Installation Technician is a key member of our installation team, responsible for delivering, installing, and maintaining our customer's equipment to the highest standards. This role requires advanced technical skills, leadership abilities, and a commitment to excellence. The Senior Installation Technician will also provide guidance and support to junior team members to ensure successful project completion. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Routing and Coordination: Plan delivery and installation routes efficiently, ensuring timely and accurate completion of tasks. Technical Expertise: Demonstrate advanced knowledge and proficiency in installing and troubleshooting equipment, ensuring installations meet quality standards. Supervision and Training: Provide guidance and support to junior team members, mentoring them in installation procedures, best practices, and safety protocols. Equipment Handling and Driving: Safely load and transport equipment using appropriate tools and vehicles, including box trucks and forklifts. Documentation and Compliance: Complete all required paperwork accurately and in a timely manner, adhering to company procedures and safety regulations. Maintenance and Repair: Perform routine maintenance and repair tasks on equipment, ensuring optimal performance and longevity. Safety and Quality Assurance: Uphold the highest standards of safety and quality in all installation activities, ensuring compliance with company policies and industry regulations. Problem-Solving and Decision-Making: Identify and troubleshoot technical issues promptly, implementing effective solutions to minimize downtime and ensure customer satisfaction. Customer Service: Provide exceptional customer service throughout the installation process, addressing customer inquiries and concerns professionally and efficiently. COMPETENCIES: Advanced technical skills and expertise in equipment installation and maintenance. Leadership abilities with the capacity to guide and support junior team members. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders. Strong problem-solving and decision-making skil