Description

The EU Relay Operations Team (EU ROC) is looking for an Transportation Operations Manager (Corporate) for its ROC as a Service team with a strong delivery record and operations experience to own and execute strategic and cross-functional support to transportation operations in the fields of Humanitarian support, Disaster Relief and Lost Prevention. This role is the perfect hybrid between program and operations, the best of both worlds!

Key job responsibilities

• Own end to end programs implementation,

• Work closely with stakeholders to build and secure support and resources for programs,

• Establish operations metrics and communicate progress to leadership and other stakeholders through daily/weekly review meetings,

• Support on critical ad hoc process initiatives

• Ensure your team is engaged and motivated, with a culture of ownership and high performance,

• Uphold Amazon’s high standards of process quality,

• Strive to improve and streamline processes, diving deep to find root causes quickly,

• Actively share and promote best practices with your colleagues and network,

• Find practical and simple solutions to complex problems without sacrificing quality or core functionality,

• Think analytically about project management,

A day in the life

You will be the responsible and accountable leader for a team of managers and transport specialists that supports/executes different programs related to Humanitarian Support, Humanitarian Relief, Loss Prevention. These programs are fundamental for our customers, the impact Amazon has on the community; and to ensure continuous operations and on time delivery to our customers. You will own your team management and engagement as well as the relationship with your stakeholders. The role is based in BHX2, UK.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as Sortation Centres equipped with the latest technology, you’ll help Amazon’s to deliver at maximum efficiency. Our team captures data and uses it to drive decisions; we put safety first as our people are our priority; and we use the expertise of our people to get packages to their destination quickly, conveniently and sustainably.

Basic Qualifications

• Experience in program or project management

• Experience in team management

• Experience defining program requirements and using data and metrics to determine improvements

• Relevant experience working cross functionally with tech and non-tech teams

• Experience in cross functional project delivery

Preferred Qualifications

• Experience managing, analyzing and communicating results to senior leadership

• Experience in supply chain

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.