Job Title

Student Course Evaluation Coordinator

Agency

Texas A&M University

Department

Office Of Institutional Effectiveness & Evaluation

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

What We Want

The Course Evaluation Coordinator is responsible for coordinating day-to-day functionality of the Student Course Evaluation (SCE) platform and provides day-to-day stakeholder support. They will be designing and developing resources related to the SCE administration practices. The Course Evaluation Coordinator maintains records of users and ensures the accuracy of user access profiles and data included in reports accessed by those users.

Responsibilities

Student Course Evaluation Administrative Support:

• Coordinates day-to-day functionality of the Student Course Evaluation (SCE) platform by managing platform setup for end-of-term and mid-term evaluations.

• Regularly reviews the appropriate integration of SCE items, courses, sections, parts-of-term, and availability of results in the evaluation process in accordance with university timelines and rules

• Liaises with vendor support team to address technical or development issues as needed

Student Course Evaluation User Support and Outreach:

• Regularly communicates Student Course Evaluation (SCE) processes with identified stakeholders

• Provides day-to-day SCE platform support for stakeholders and users

• Develops relationships with end-users and units to enhance understanding of training and resource needs

• Promotes the use of mid-term evaluations

• Collaborates with campus partners to refine processes and resources as appropriate

Resource Development:

• Designs and develops evidence-based training and resources for all levels of users and stakeholders (i.e., faculty and instructors, teaching assistants, administrators) related to SCE administration practices and item development

• Collaborates with other members of the OIEE team to develop targeted resources as needed, to include (but is not limited to) web content, workshops, and individual or group consultations. Ensures the training and resource materials are regularly reviewed, updated, and available on the office website

User Access and Other Reporting:

• Maintains accurate records of user access in the SCE platform and associated dashboard platform and conducts regular user audits in conjunction with department and college stakeholders

• Performs quality assurance checks on dashboard and other reports

• Assists in establishing short- and long-term goals and assessing effectiveness of support operations

• Collaborates with and assists other members of the OIEE team as needed

  What You Need to Know

Salary: $59,000 -$64,000 (Based on selected hire’s qualifications)

Cover Letter & Resume: A cover letter and resume are strongly recommended

Qualifications

Required Education and Experience:

• Bachelor's Degree

• 4 years' experience in program administration, project management, higher education, teaching/training, or related experience

Required Knowledge, Skills, and Abilities:

• Attention to detail

• Experience coordinating a program or service

• A professional role related to supporting academic departments

• Excellent customer service skills

• Excellent written communication skills

• Knowledge of word processing and spreadsheet application

Preferred Qualifications:

• Graduate degree or progress towards a graduate degree

• Experience providing training and /or creating resources

• Advanced proficiency of Microsoft Excel

• Ability to learn new software systems

  Who We Are

The Office of Institutional Effectiveness and Evaluation is committed to fostering assessment practices university-wide by supporting the collection, analysis, management, and use of data. We facilitate efforts of continuous improvement to enhance student learning and strengthen the university’s programs, services, operations, and processes. Institutional Effectiveness – or “IE” – refers to the process of assessing the quality of student learning, educational programs, academic and student support services, and the administrative units across the university. OIEE staff support the institution in evaluating the extent to which established goals are met and help to facilitate the use of results from these evaluations to inform decision-making and improvements.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as: sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. In addition, you have access to many benefits and perks, such as:   

• Health, dental, vision, life and long-term disability insurance (http://www.tamus.edu/business/benefits-administration/)  with Texas A&M contributing to employee health and basic life premiums   

• 12-15 days (https://employees.tamu.edu/employee-relations/leave/paid/university-holidays.html)   of annual paid holidays    

• Up to   eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)  and at least   eight hours of paid vacation   (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)  each month   

• Automatic enrollment in the  Teacher Retirement System of Texas (https://new.tamu.edu/enjoy-the-benefits/retirement/)     

• Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)  for health and wellness programs   

• All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training programs, webinars, and limited financial support to attend conferences, workshops, and more    

• Educational release time and tuition assistance (https://employees.tamu.edu/benefits/healthy-behaviors/employee-tuition.html)  for completing a degree while a Texas A&M employee   

For additional benefit information Click here (http://employees.tamu.edu/benefits/_media/documents/200benefitsWellness101.pdf)

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.