We are seeking a Certified Medical Assistant (CMA) will have duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The CMA functions under the direct supervision and authority of the physician when performing clinical tasks during patient care. The CMA reports to the clinic manager, who is responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures. The CMA must demonstrate competency in all skills related to the performance of patient care. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety. The CMA demonstrates problem-solving skills as they relate to patient care activities, provides guidance for and acts as a role model for Medical Assistants in the clinical area.

Specific Duties & Responsibilities

• Collects patient information at intake.

• Obtains and records patients vital signs: temperature, pulse, respiration, blood pressure, weight and height in the Electronic Medical Record (EPIC).

• Obtains additional data from patient and significant other based on initial data collection. Reports abnormal findings to the provider in a timely manner.

• Assists patients to exam room and prepares patients for examination. Assists patients in wheelchairs and stretchers with transfers to and from exam tables, procedure tables, and scales utilizing proper body mechanics and safety measures.

• Identifies patients with special needs.

• Performs chart review prior to clinic visit to obtain historical data.

• Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment).

• Confirms and clarifies written orders prior to implementation of delegated tasks. Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective, and efficient manner according to Clinical Practice Policy and Procedures.

• Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.

• Appropriately obtains and manages clinic collect lab specimens per the EPIC process.

• Recognizes emergency situations and implements emergency procedures according to clinic guidelines.

• Provides appropriate patient instructions, health information materials and community resource lists as directed, and maintains educational supplies. Identifies patients need for additional information, and refers to appropriate healthcare resources.

• Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms and equipment.

• Checks clinic area and rooms for malfunctioning equipment and general maintenance problems on a regular basis. Reports findings to appropriate person or arranges for repairs as required.

• Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.

• Performs related and delegated tasks, which includes requests for prescription refills, taking and relaying messages, directing patient flow and running errands. Problem solves obstacles to throughput process and notifies manager and patients of wait time. Identifies opportunities for performance improvement and provides input for the development of solutions. Identifies and uses a variety of resources to validate patient care decisions.

• Supports casting.

• Occasional coverage of other offsite JHU Ortho/PMR/MSK clinic locations remotely or by traveling to location; as well as, potential evening shift coverage.

Age Specific Care

• Demonstrates the knowledge and skill necessary to provide care or service based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served in assigned service area.

• The required skills and knowledge may be gained through education training or experience. Neonate Adult: 1864 years of age, Pediatric/Adolescent: Under 18 Geriatric 65 and older.

Minimum Qualifications

• High School diploma or graduation equivalent.

• Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools.

• Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA,AMT, NAHP) required. If not currently certified/registered, must become certified/ registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee.

• Current CPR certification by the American Heart Association or the American Red Cross required.

• Must maintain MA and CPR certification/registration during duration of employment in this position.

• Experience using EPIC preferred.

Classified Title: Medical Assistant

Job Posting Title (Working Title): Certified Medical Assistant

Role/Level/Range: ACRO40/E/02/CB

Starting Salary Range: $15.40 - $23.25 HRLY ($45,000 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: M-F 7a - 8p variable

Exempt Status: Non-Exempt

Location: JH at Columbia Center

Department name: ​​​​​​​SOM Ortho Adult Division

Personnel area: School of Medicine

Equal Opportunity Employer:

Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.