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Pathway Humanity Personnel SPC Case Manager in Concord, California

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Case Manager

Pathway Humanity's Therapeutic Housing Program is actively seeking a compassionate and dedicated Case Manager to join our team in providing essential housing and mental health services to homeless and low-income individuals struggling with substance abuse and mental health disorders.

Key Responsibilities

  • Crisis Intervention: Respond promptly and effectively to emergency situations involving program participants, ensuring their safety and well-being
  • Trauma-Informed Care: Cultivate and maintain a team culture that is sensitive to the experiences of trauma, fostering an environment of respect, empathy, and understanding for both clients and colleagues
  • Data Management: Accurately and efficiently manage client data within the Homeless Management Information System (HMIS), ensuring compliance with program requirements and data privacy standards
  • Program Training: Provide comprehensive training to staff and clients on program standards, policies, and procedures, promoting a clear understanding of expectations and responsibilities
  • Professional Development: Stay informed about current best practices and emerging trends in the field of housing and mental health services through ongoing research, training, and professional development opportunities
  • Collaboration and Communication: Actively participate in team meetings, interdisciplinary case conferences, and community collaborations to ensure coordinated and effective service delivery
  • Problem-Solving and Advocacy: Identify and address barriers to client success, advocating for their needs and connecting them with appropriate resources and support services
  • Organizational Alignment: Uphold and promote the mission, values, and goals of Pathway Humanity, contributing to a positive and supportive organizational culture

Qualifications

  • Relevant Education and Experience: A Bachelor's degree in Social Work, Psychology, or a related field is preferred; relevant experience in case management, social services, or mental health services is required
  • Knowledge and Skills: Demonstrated knowledge of trauma-informed care principles, substance abuse and mental health disorders, and housing resources; strong communication, interpersonal, and problem-solving skills; proficiency in HMIS and other relevant software applications
  • Personal Qualities: Compassion, empathy, and respect for individuals from diverse backgrounds; cultural sensitivity and awareness; commitment to social justice and equity; ability to work effectively in a team environment and independently

Benefits

  • Meaningful Work: Make a real difference in the lives of vulnerable individuals, helping them achieve stability, health, and well-being
  • Professional Growth: Expand your knowledge and skills through ongoing training, professional development, and mentorship opportunities
  • Supportive Team: Join a dedicated and passionate team of professionals committed to providing high-quality, trauma-informed care
  • Competitive Compensation and Benefits: Receive a competitive salary and benefits package, including health insurance, paid time off, and retirement savings plan
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