Under general supervision, responsible for providing administrative support for the Sales Department.

Actively and consistently support all efforts to simplify and enhance the customer experience

Provide administrative support for the department, process correspondence and documents, and maintain accurate files and records.

Receive incoming telephone calls, take messages and direct calls.

Verify sales paperwork, solicitation activity and commission sheets along with auditing payroll for Sales Management.

Review department sales, management, and other reports to assist in monitoring sales compliance, as required.

Interact with customers which includes follow up on behalf of the Sales Department. Items include; order clarification and proper education of sales and products to the customers.

Perform payment verification and audit of sales recorded through CorpPortal and conduct reconciliation and audit of manually entered data for payments and adjustments.

Must interact and communicate effectively with internal and external customers with a primary focus in the Sales Department.

Provide administrative support for regional management as assigned.

Assist with ordering office and departmental materials; track department expenditures

Manage multiple priorities to meet deadlines.

Schedules and maintains calendar of appointments, meetings, travel itineraries and coordinates related arrangements. On occasion will travel to regional sales meetings.

Perform other duties as requested by manager.

Required Skills/Abilities and Knowledge

Ability to read, write and speak the English language

Ability to prioritize and organize effectively to meet deadlines

Ability to work independently

Understanding of business terms financial calculations

Proven track record in sales support, administration and operations Knowledge of general office procedures

Ability to read and interpret policy and process documentation and methods and procedures

Proficient in MS Office

Basic knowledge of presentation software skills preferred

Required Education

Bachelor’s degree in business preferred or equivalent combination of education and experience

Required Related Work Experience and Number of Years

General office experience - 2Customer relations experience preferred

PREFERRED QUALIFICATIONS

Preferred Skills/Abilities and Knowledge

Preferred Education

Preferred Related Work Experience and Number of Years

WORKING CONDITIONS

Office environment

Ability to work while seated for prolonged periods of time

SAA100 2025-47311 2025

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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