This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6684811

Under close to general supervision, provides a link between citizens in need of assistance with police, fire and EMS services; prioritizes calls; coordinates and logs the activities associated with providing such service; dispatches appropriate emergency personnel; accesses and provides information transfer to and from field units where telephone or an ACJIS terminal is required; provides emergency communications in the form of 9-1-1 services to the City of Cottonwood and surrounding communities; enters and maintains warrants; and performs related duties as assigned.

ESSENTIAL FUNCTIONS:Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics.This list is ILLUSTRATIVE ONLY and isnota comprehensive listing of all functions and tasks performed by incumbents of this classification.

TASKS:

Complete and maintain the required police, fire, and EMS certifications; perform records inquiries (e.g. registration, drivers license, drivers history, wanted persons, stolen property, etc.); provide criminal history information from the Arizona Criminal History systems in either automated or hard copy format; provide national crime history and logs data (e.g. FBI number print of criminal history, etc.); enter records and warrants into manual and automated systems.

Perform duties of Public Safety Answering Point/911 call taker; process public safety phone and radio calls for the Cottonwood police and fire departments and other contracting agencies; verify address, jurisdiction, and phone number; while receiving call information, must enter information into CAD system and quickly prioritize and assign calls for service; update unit activities; answer emergency and non-emergency phone calls; communicate, track and monitor the status, location, and availability of police, fire and EMS units.

Transfer calls to appropriate disciplines; release call times to appropriate officers and fire/EMS personnel; gather calls for service information; provide pre-arrival instructions to callers; route calls to proper jurisdiction; process call outs for dispatch purposes (i.e. wrecker call outs); process telephone requests for ambulance or medical services; re-contact hang-ups to ensure no emergency existed; take telephone messages for department employees; perform duties in accordance with departmental policies and procedures under the direct supervision of a Communications Supervisor or designee.