Job Title

Clinic Services Associate

Agency

Texas A&M University Health Science Center

Department

Oral Surgery

Proposed Minimum Salary

$19.56 hourly

Job Location

Dallas, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values (https://www.tamu.edu/about/coreValues.html) which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

A part of the Texas A&M University Health Science Center, Texas A&M College of Dentistry (https://dentistry.tamu.edu/) in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, research, specialized patient care and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. 

What we want

The College of Dentistry is looking for a Clinic Services Associate to serve in the department of Oral Surgery.  We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment, and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.

What you need to know

Proposed Salary: starting at $19.56 hourly

Work Schedule/Location: Located in Dallas, TX, this an on-site role with a typical schedule of Monday – Friday 8am to 5pm.

Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials.  These can be uploaded on the application under CV/Resume.

Qualifications

Required Education

• High school diploma or equivalent combination of education and experience.

• Two years of related experience in a general office setting.

Required Special Knowledge, Skills, and Abilities

• Knowledge of word processing and spreadsheet applications.

• Knowledge of standard office protocol and the use of standard office equipment.

• Knowledge of the use of a multi-line phone system.

  Responsibilities

• Patient Interaction: Greets patients and schedules appointments in person or by phone. Confers with patient regarding current charges and answers any questions they may have. Collects payments for services. Confirms all scheduled appointments 48 hours in advance for Facial Pain, Sleep Medicine, and Center for Maxillofacial Prosthodontics. Supports other front desk activities as needed for multiple clinics.

• Data Management: Update patient demographics in the electronic dental record while maintaining security and confidentiality of patient information and finances/payments while maintaining a computerized appointments system for multiple doctors in accordance with distributed calendars, guidelines, and individual requests.

• Other Support: Acts as backup/fill in for other front desk personnel or assistants in the clinic. Answers billing questions posed by patients, and other general questions about the clinics. Develops a working understanding of practice and procedures at the clinic and clearly conveys them to patients while addressing all questions in a professional and coherent manner.

  Why Texas A&M University ?

  We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. 

• Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts , and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums

• 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

• Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)  each month

• Automatically enrollment in the  Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)

• Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

• Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance)  for completing a degree while a Texas A&M employee

• Living Well , (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees

  Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.