JOB REQUIREMENTS: Job Duties Field phone calls, voicemails, e-mails, and online messages. Assist online, mobile, and phone banking users with passwords, bill pay, deposits, and more. Deliver exceptional service while building strong member relationships. Refer members to other credit union products and services when appropriate. Provide efficient and professional service to members. Maintain member confidentiality. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications A high school diploma or equivalent. Bilingual fluency preferred, but not required. Have experience working in a service or sales related capacity. Have strong written and verbal communication skills and ability to work with a wide variety of people on a daily basis. Have ability to be organized, efficient, and accurate in a fast-paced work environment. Proficient with Microsoft Office and Windows Software programs. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.covantagecu.org/