(Auraria) IT Infrastructure Support Administrator

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(Auraria) IT Infrastructure Support Administrator

Salary

$5,700.00 Monthly

Location

Denver, CO

Job Type

Full Time

Job Number

AHEC-4141-01.2025

Department

Auraria Higher Education Center

Division

Auraria Business Services Division

Opening Date

02/20/2025

Closing Date

3/5/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Auraria Campus

Department Contact Information

Nicole Yanez - Nicole.Yanez@ahec.edu

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

Who we are:

Welcome to the Auraria Campus located in the Platte River Valley in downtown Denver. The Auraria Campus is the service provider for 38,000 students and approximately 5000 faculty and staff working at and attending theCommunity College of Denver, Metropolitan State University of Denver,and theUniversity of Colorado Denver. Learn more about us through this link: The Auraria Campus (https://aurariacampus.edu/)

Auraria employees enjoy an excellent benefits package which includes paid vacation, holidays, and sick leave, multiple medical, dental and vision options, discounted RTD Eco-Pass, BenefitHub and outstanding retirement plan. Learn more through this link: Non-Classified Benefits Package (https://www.ahec.edu/ahec-staff/human-resources/current-employees/non-classified-benefits) .

So, if you're interested in a great job working alongside great people, this may be the opportunity for which you've been waiting for.

Description of Job

Job Summary:This position performs duties within the IT Infrastructure Support program. The IT Infrastructure Support program is responsible for the installation, operation and maintenance of the agency Servers, VMware, Network, SAN, O365 Administration and Veeam Backup systems.

Essential Job Functions:

• Implements and monitors data traffic flow and security scheme for all Network, Server, SAN, VmWare and Desktop components of the agency's infrastructure.

• Performs ongoing maintenance and improvements related to the Cisco Networking environment, Windows/Linux servers, HPE Nimble SAN, Campus Fiber/Copper network distribution within the agency infrastructure.

• Performs monthly updates to ensure all agency infrastructure is consistently "patched" and kept up to date with the latest releases to mitigate known security vulnerabilities.

• Applies SSL Certificates obtained from a Trusted Certificate Authority (DigiCert) and ensures timely installation (prior to certificate expiration) on all related agency servers, network devices and email appliances.

• Assists in the programing/configuring of routers, switches and firewalls for the Moves, Adds and Changes (MAC) of all computers and network devices across the Agency's Departments.

• Assignment of appropriate VLan's used throughout the agency for ( PCI, CJIS, Printing, Vendors and General AHEC usage).

• 24/7 monitoring of network traffic, agency infrastructure and server room environmental alarms and warnings to prevent catastrophic failures.

• RAVE emergency notification system support and coordination of periodic testing.

• Available for planned outages/upgrades and emergency response to critical situations during off hours as necessary.

• Supports the Avigilon campus camera system operation and support duties.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Professional Requirements:

• A Bachelor's Degree in Computer Science or a related field or an experience substitution on a year-for-year basis.

• Knowledge of Cisco network components such as firewalls, switches, wireless controllers, Wireless Access Points, and routers.

• Knowledge of Windows desktop and server operation systems, Vmware virtualization operating systems, Veeam data backup software, and HP Storage Area Network hardware and software.

• Experience with Avigilon Video camera hardware and software.

• Current working knowledge of Agency System Applications.

• Experience with Microsoft O365 platform.

Preferred Qualifications:

• Ability to manage and organize multiple tasks and priorities, for multiple systems simultaneously.

• C ustomer service driven with excellent interpersonal skills and the ability to collaborate and communicate with a diverse user audience and customer base.

• Good verbal and written communication skills.

• Must have the ability to communicate with personnel from all area of the organization to include IT technologists, end users, management, vendors, and Customers (CCD, MSU Denver and UC Denver).

• Must have working knowledge of technology used at AHEC to include but not limited to application software, Cisco network firewalls, switches, routers, and wireless controllers, Windows Operations Systems (desktop and server) HP Storage Area Network, Microsoft O365 and the ability to implement technological solutions utilizing these technologies.

Supplemental Information

Colorado Partnership for Quality Jobs and Services Act information:

After careful review of this position and the duties that it performs, it has been designated in accordance with the Colorado Partnership for Quality Jobs and Services Act as a "Not Covered" position, it does not fall in the category of employees that are eligible for representation by COWINS, also known as the union. To learn more about this designation please visit this link: http://coloradowins.org/

Applicant Checklist & Minimum Qualifications:

E-mail Address:

All correspondence regarding your status in the selection/examination process will be conducted by email.

Applicant Checklist:

We request that you include the following in your application:

• Cover Letter detailing how your experience & education meet minimum and preferred qualifications

• Resume detailing a summary of work history

Applications submitted will be reviewed and given consideration.

Minimum Qualifications

Your application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that information in your application "draw correlations" to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if information isn't detailed in your application.

*Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.) *

Commitment to Equity, Diversity, and Inclusion: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Auraria Campus is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Nicole Yanez atnicole.yanez@ahec.edu

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

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Rules of Conduct and Ethical Principles: By submitting this application, applicant acknowledges that the holding of State employment is a public trust and that State employees shall carry out their duties for the benefit of the people of the State of Colorado. § 24-18-103(1), C.R.S. Applicant warrants that they have read and understand the rules of conduct and the ethical principles for State employees as set forth in §§ 24-18-104, 24-18-105, 24-18-108, and 24-18-201, C.R.S. Here is the link for the Colorado Revised Statutes: https://leg.colorado.gov/agencies/office-legislative-legal-services/colorado-revised-statutes. Conflict of Interest: A conflict of interest occurs when an individual or organization has a conflict between competing interests. By submitting this application, applicant hereby discloses the following personal or professional interests, obligations, commitments, or relationships (either personal or professional) that could create the perception of conflicts of interest with their duties at AHEC:

Required Question

Employer

State of Colorado

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Website

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