Clerk Specialist

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Clerk Specialist

Salary

$36,628.80 - $53,788.80 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

25-00895

Agency

595 Iowa Department of Public Safety

Opening Date

10/10/2024

Closing Date

10/20/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Rusty Ringler (ringler@dps.state.ia.us)

• Description

• Benefits

• Questions

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements will be placed on the eligible list.

The Iowa Department of Public Safety (DPS) is seeking an individual to fill the role ofClerk Specialistwithin P rogram Services Bureau.

Organization Background:

The mission of DPS is to serve the people of Iowa by providing public safety services with leadership, integrity and professionalism through the core values of courtesy, service and protection. The Department is a statewide law enforcement agency and includes the Administrative Services Division, the Iowa State Patrol, the Iowa Division of Criminal Investigation, the Iowa Division of Narcotics Enforcement, the Iowa State Fire Marshal and the Division of Intelligence. The Department works in conjunction with federal, state and local jurisdictions of the criminal justice community to provide for the safety of persons living in, or traveling through the State of Iowa.

The Program Services Bureau is responsible for maintaining and providing services in four program areas within the State: Weapon permitting, Private security/investigation licensing, Uniform Crime Reporting and Audit/Certification/Training (ACT) Team. The ACT Team instructs and certifies roughly 10,000 law enforcement and criminal justice personnel annually in the use of the IOWA System, audits IOWA system agencies for compliance in state and federal policies and regulations, certifies software for use with the IOWA System, and expands the network with access to new databases and capabilities. In addition, more than 1,000 off-line searches are conducted to provide investigative assistance to law enforcement agencies.

Job Duties

Execute administrative functions for Private Security, Private Investigative, and Bail Enforcement Agency licensing program.

• Acquire and maintain working knowledge of statutory law and administrative rules governing licensing program.

• Perform administrative tasks relating to most aspects of licensing program, to include: (1) Receive high volumes of sensitive, confidential information submitted in licensing applications; (2) Scan, crop, edit, and ingest applicant photos into a licensing database; (3) Enter data; (4) Initiate and print background checks; (5) Submit fingerprint cards for national criminal history checks, and log such submissions; and (6) Provide assistance to the Licensing Program Coordinator or Bureau Chief if criminal history or other information may affect eligibility by expediting higher level review of potential eligibility issues.

• Prepare and maintain extensive documentation of all licensing information, to include developing and maintaining systems and procedures to securely store, organize, and catalog high volumes of sensitive and confidential information, to include social security numbers, photographs, fingerprint cards, criminal histories, dates of birth, and other information.

  Provide administrative assistance to the Weapons Permit Program, to include:

• Organizing, storing, utilizing, and distributing supplies, materials, and office equipment necessary for operations;

• Providing routine assistance to Sheriff's Offices on basic weapons permit application process questions; and

• Receiving and processing weapons permit fee transmittals to include receiving logging and depositing monthly checks from 99 Sheriff's Offices.

• Process and deliver outgoing mail, to include standard envelopes, flats, packages, and certified mail

• Receive and date stamp incoming mail, to include submission of a high volume of sensitive and confidential information submitted by licensing applicants.

  The Department of Public Safety, as a State of Iowa Executive Branch agency, offers exciting benefits:

• Iowa Public Employees' Retirement System (IPERS)

• Retirement Investors Club (RIC)

• Health, Dental and Vision Insurance

• Vacation Leave

• Sick Leave

• Paid Holidays (9 days/year)

• Flexible Spending Accounts

• Life Insurance

• Long-Term Disability Insurance

Other Information:

Ability to pass a thorough background investigation conducted by the Iowa Department of Public Safety.

Applicants are asked to submit a cover letter and resume within the NEOGOV application.

Selectives

252 IOWA/NCIC Certification:

Certification in the Iowa Online Warrants and Articles (IOWA) Criminal Justice Information System and National Crime Information Center (NCIC)

Minimum Qualification Requirements

Experience equal to three years of full-time clerical or closely related work;

OR

an equivalent combination of education and experience, substituting graduation from high school, G.E.D. equivalency or satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs, for one year only of the required experience;

OR

an equivalent combination of education and experience, substituting nine months or thirty semester hours coursework in an accredited business school, college or university for each year of the required experience;

OR

certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;

OR

employees with current continuous experience in the state executive branch that includes the equivalent of eighteen months of full time experience as a resident treatment worker or Clerk–Advanced.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ClerkSpecialist-00018-90018.pdf)

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Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

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Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

  02

  PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  03

  How many years of experience do you have of full-time employment in clerical or closely related work?

• No experience to less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years or more

  04

  If you have a high school diploma/GED - how many years of full time clerical or closely related work do you have? NOTE: Satisfactory completion of a recognized correspondence or formal job-related training course at the high school or equivalent level such as that offered by WIN, OEO, CEP, CIVEC or similar programs would substitute for high school/GED completion.

• No experience to less than 1 year

• 1 year to less than 2 years

• 2 years or more

• Not applicable - I do not have a high school diploma/GED or equivalent

  05

  How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.

• No education/experience to less than 1 year

• 1 year to less than 2 years

• 2 years to less than 3 years

• 3 years or more

  06

  If you have completed the certification from the State of Iowa Administrative Assistant Certificate Program: How many years of experience in full time clerical or closely related work AND education do you have? Nine months or thirty semester hours of coursework in an accredited business school, college or university may substitute for one year of the required experience.

• N/A

• No education/experience to less than 1 year

• 1 year to less than 2 years

• 2 years to less than 2 1/2

• 2 1/2 years or more

  07

  If you are a CURRENT employee for the State of Iowa (executive branch): How many years of full-time work experience in the state executive branch do you have in the classification of either a Resident Treatment Worker or Clerk-Advanced?

• No experience to less than 1 year

• 1 year to less than 1 1/2 years

• 1 1/2 years or more

  08

  Does your application demonstrate that you have certification in the Iowa Online Warrants and Articles (IOWA) Criminal Justice Information System and National Crime Information Center (NCIC)? More information can be found at:https://nextest.dps.state.ia.us/launchpad/cjisdocs/files/chap3_20111102.pdf

• Yes

• No

  Required Question

Agency

State of Iowa

Agency

595 Iowa Department of Public Safety

Address

215 E 7th St

Des Moines, Iowa, 50319

Website

https://dps.iowa.gov/

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