Warehouse Supervisor Req # 2024-3374 Job Locations US-WA-Des Moines Category Parts Type Regular Full Time About Us Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs. Overview We are seeking a Warehouse Supervisor for our Parts Department. The Warehouse Supervisor will be responsible for the productive, efficient, and safe operation of the Warehouse. We are seeking someone who will have an authentic interest in understanding our customers' business opportunities, challenges, and successes in order to provide an unrivaled customer experience. Successful candidates must take a proactive and self-motivated approach to their work, exhibit strong leadership qualities, and role model the TEC Values of Teamwork, Entrepreneurship, and Customer-focus at all times. Previous forklift certification desired but not required. Responsibilities Oversee daily warehouse operations including, but not limited to shipping, receiving, loading, and unloading Employee Supervision - Provide continuous oversight, coaching, and training for Warehouse staff Workload Management - Continuously monitor the workload to identify potential problems and manage these problems to a successful outcome Quality - Follow quality control procedures to monitor work, make corrections, and provide feedback. Ensure the highest standards of service is delivered to all customers. Customer Satisfaction - Ensure that all customers recognize TEC Equipment is their "Best Business Partner." Work closely with Parts Manager to resolve customer complaints and maintain high customer satisfaction standards. Safety - Provide a safe working environment and reinforce a culture of safety. Enforce branch's standard operating procedures and safety procedures. Understand and ensure that employees follow OSHA and any other applicable regulations. Ensure any accidents are reported promptly and post-accident process followed. Culture - Demonstrate a commitment to TEC Equipment's culture and core values: Teamwork, Entrepreneurship, and Customer Focus Qualifications 3+ years experience within warehouse supervisor role, preferably within Parts department 1+ years experience in truck or trailer industry preferred Basic computer skills to be able to accurately enter data Professional demeanor and excellent customer service skills Excellent attention to detail, highly motivated to get tasks done, and able to motivate and communicate effectively with others Flexibility in schedule including evenings, weekends and holidays Ability to become forklift certified and to operate forklift Ability to safely lift up to 50 lbs and meet all other physical requirements of the job, performing work in safe and alert manner (job requires frequent lifting/moving, climbing, stooping, kneeling, seeing, grasping, etc.) V Ability to maintain predictable and reliable attendance and work in a safe and alert manner Valid driver's license and able to meet insurance requirements Compensation