Description

Key Responsibilities:

• Review medical documentation for all admissions, complete medication reconciliation, and obtain admission orders from physicians.

• Facilitate emergency transfers for patients presenting with emergency medical conditions outside of the facility’s capabilities.

• Review referrals from hospitals, facilities, and other community agencies for medical and behavioral acuity and respond within facility policy timeframes.

• Respond to inquiries about the facility and provide appropriate recommendations.

• Conduct assessments to determine the appropriate level of care within the facility.

• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.

• Facilitate admissions process for incoming patients including assessment, consent, and inventory of patient belongings.

• Perform insurance benefit verifications and secure initial pre-authorization for treatment and admission.

• Monitor patient status throughout the admissions process in accordance with facility policy and/or physician orders.

• Utilize multiple web-based programs to track and review referrals.

• Communicate projected admissions to designated internal representatives promptly.

• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission.

• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.

• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.

• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.

• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.

• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

• When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

• Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals.

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.

• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed

• Assigned to work on the patient floors when needed.

Qualifications: Excellent oral and written communication skills, very good organizational competences, excellent strategic planning, ability to prioritize, efficient in time management, analytical thinking, attention to details, patient oriented, compassion and ability to empathize, patience, able to work under pressure, able to meet deadlines, able to coordinate and supervise a team, availability to work in shifts, ethical and responsible, able to perform well without close supervision, self motivated and dynamic, competent and flexible, positive attitude, very careful, medical knowledge and clinical experience.

License Required: Current Licensure as a Registered Nurse or LMSW, LLMSW, LLPC, LPC

We are seeking a motivated and detail-oriented individual who is passionate about providing exceptional patient care and ensuring smooth admissions processes. If you meet the qualifications and are committed to delivering high-quality services, we encourage you to apply.

Qualifications

Behaviors

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking

• Leader: Inspires teammates to follow them

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Team Player: Works well as a member of a group

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Goal Completion: Inspired to perform well by the completion of tasks

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• Self-Starter: Inspired to perform without outside help

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Licenses & Certifications

Preferred

• Lim Lic Prof Counselor

• Lim Lic Mast Social Work

• Reg Nurse

• Lic Prof Counselor

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)