We have many opportunities available on our other career site pages. Click here (https://www.signetjewelers.com/careers/) to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO

The front desk position at our luxury jewelry store in Cleveland, OH is a crucial role that requires a high level of customer service and organizational skills. As the first point of contact for our customers, you will be responsible for greeting and assisting guests, answering phone calls, and managing appointments and inquiries.

In addition to providing exceptional customer service, you will also be responsible for maintaining the overall appearance and organization of the front desk area. This includes keeping the area clean and tidy, restocking supplies, and ensuring that all displays are properly arranged.

As our store can get very busy at times, you must be able to work efficiently under pressure and multitask effectively. Strong communication skills are also essential, as you will be interacting with a diverse range of customers and colleagues on a daily basis.

Overall, we are looking for a friendly and proactive individual who is passionate about providing a luxury experience for our customers. After all, our customer experience is what sets us apart from our competitors. If you have a keen eye for detail and a positive attitude, we would love to hear from you.

Here are some common front office job duties that you will be responsible for:

• Greeting

Welcoming customers and visitors in a courteous and professional manner

• Answering phones

Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department

• Office maintenance

Keeping the office clean and organized, and performing inventory of office supplies

• Customer service

Providing people with information and directing visitors

Some skills that are useful and required for front office role include:

Excellent communication and interpersonal skills

Ability to prioritize tasks and manage time

Previous customer service/front desk experience

Proficient computer skills

Warm and welcoming demeanor

Ability to multi-task

Must be able to work SATURDAYS

Don't forget, w e have many opportunities available on our other career site pages. Click here (https://www.signetjewelers.com/careers/) to link to our careers page!