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Alfred Saliba Family Services Center Customer Service Associate (CSA) in Dothan, Alabama

**Classification: Full Time

Position Summary:


The employee in this position is responsible for providing customer service to staff, tenants, and visitors at the Mixson Business Center.

The working hours for this position are 8 am until 12 pm, Monday through Friday.

Supervision for the customer Service Associate is conducted during day-to-day consultations, individual meetings, and annual evaluations.

*Key Qualifications and Personal Qualities: *

  • The individual in this position MUST possess a High School Diploma or GED

    (associate's degree preferred).

  • Basic computer skills are required.

  • Above average oral and written communication skills are a PLUS.

  • Strong organizational skills.

  • Commitment to results; 'can-do" mindset with emphasis on timeliness, accuracy, accountability.

  • Maintains professional, respectful and cooperative attitude and behavior at all times .

  • Professional appearance and demeanor is required.

  • ALL applicants must have reliable transportation and a valid AL driver's license.

Primary Job Responsibilities:

Assists the

Accounts Payable/Payroll Benefits Administrator with

administrative duties relating to the smooth operation of the Center

Answers incoming calls, takes messages and properly transfers calls

Greets visitors or staff and assists in directing them to the proper tenant/location

Makes copies, maintains files, and keeps track by properly filing them

Receives, date-stamps, and distributes all incoming mail

Responsible for recording all incoming bills into the bill book

Contact applicants to schedule interviews

Maintain office supplies - keeps running list of what needs to be ordered

Maintain snacks/water/soft drinks - keeps running list of what needs to be ordered

Pulls necessary audit documentation for annual audit

Makes sure each purchase order brought over from other departments is accurately completed and logged in the PO book

Ensures purchase orders have been signed by appropriate staff and then forwarded to the

Accounts Payable/Payroll Benefits Administrator

Make sure purchase orders have back-up documentation before filing

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