This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1316758

OPEN FOR KENT COUNTY EMPLOYEES AND PUBLIC

PLEASE DO NOT REMOVE FROM THIS BOARD!

DATE POSTED: MONDAY, OCTOBER 28, 2024

POSTED BY: DANIELLE PATTERSON-FIELDS

CLOSING DATE/TIME: FRIDAY, DECEMBER 2, 2024

All applicants must submit a completed a Kent County application, resume and cover letter. We are located at 555 Bay

Road, Dover, DE 19901 or visit our website: www.kentcountyde.gov. Please contact our office at 302-744-2310 or email us

at hr.recruitment@kentcountyde.gov if you have any questions.

Department of Administration

Division of Information Technology Office

GRADE 2131; FLSA exempt position

\$126,052/yr. (Mid-Range)*

DIRECTOR OF INFORMATION TECHNOLOGY

General Description

The purpose of this position is to direct an ongoing technology strategy that is scalable, secure and in

tune with the growth and demand placed upon the County while effectively managing fiscal

responsibilities.

Working under the general direction of the Assistant County Administrator in the Central Administration

department, the Director of Information Technology will manage and direct the Countys information

technology (IT) operations, ensuring the department provides efficient and effective technical support

service.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this

position. Management may assign additional functions as necessary.

Supervises, directs, and evaluates assigned staff, processing employee concerns and

problems, directing work, counseling, disciplining, and completing employee performance

appraisals.

Coordinates, assigns and reviews work and establishes work schedules; maintains standards;

monitors status of work in progress; inspects completed work assignments; answers questions;

gives advice and direction as needed.

Assumes full management responsibility of departmental services: IT governance, digital and

system security, business area relationships, project management, applications support,

technology operations, communication systems and IT business and financials.

Manages the development and implementation of department goals, objectives, policies, and

priorities for each assigned service area; establishes appropriate service and staffing levels;

and allocates resources accordingly.

Monitors, evaluates the efficiency and effectiveness of service delivery methods; monitors

workload, administrative and support systems, and internal reporting; identifies opportunities for

improvement and directs the implementation for change.

www.kentcountyde.gov

mailto:hr.recruitment@kentcountyde.gov

Oversees the IT budget, ensuring cost-effective allocation of resources. Negotiate with vendors

and manage procurement processes for IT equipment and services.

Ensures all parts of the Countys IT infrastructure function effectively

Coordinates technology development and advancements with county departments, outside

agencies, and organizations; provides technology assistance to County Administrator and

Commissioners; prepares an presents staff reports and other required communications.

Evaluates and assesses new hardware and software; develops solicitation requests and directs

the review of responses; reviews and authorizes implementation of business systems;

assesses and monitors cost and ensures appropriate fees are charge to departments.

Prepares and monitors requests for proposals for contract services; evaluates responses;

conducts cost benefit analysis and prepares staff reports with recommendations; prepares

contracts and monitors adh erence to project schedules and agreements.

Aligns technology strategy with business objectives, emphasizing scalability, security, and

operational efficiency

Identify and mitigate IT risks, ensuring compliance with relevant laws, regulations, and industry

standards. Develop and implement security policies, data protection measures, and disaster

recovery plans.

Performs related work as required.

Minimum Education and Experience Requirements:

Bachelors degree in computer science, information technology, business administration, or a related

field and considerable experience managing networked computer systems; or an equivalent

combination of education and related relevant experience. Minimum of 5 years of IT experience with

progressive responsibility growth, including 3-4 years of management experience. Prior experience in

leading and managing large IT projects and rolling out IT infrastructures across various s