Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Mastercard Cyber Security Services team is looking for a Senior Technical Program Manager (Scrum Master) to help manage and drive delivery for our Mass Attack Protection Solution suite of services. The ideal candidate is passionate about people leadership, project management and Agile/SAFe methodologies. Highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. They will play a critical role in managing Agile scrum boards, metrics, deliveries and risks.

Role

• Apply project management and Agile methodology skills to manage scope, plan work, coordinate resource deployment on tasks, analyse risks/develop mitigation strategies and proactively resolve issues.

• Control of projects in Mastercard Cyber Security Services to efficiently deliver cost effective, quality change in a timely manner, matched to the business priorities and the commitments to our product partners.

• Drive multiple projects with multiple vendors and stakeholders, requiring development, operating model changes and implementation work across different business areas.

• Responsible for planning, monitoring, executing and implementing projects in a SAFe Agile methodology, together with managing scope creep.

• Drive in developing long-range plans and strategies to achieve business growth.

• Drive, manage and take ownership of team’s roadmap – together with Product team – which includes technical/business asks.

• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones.

All About You

• Considerate, polite, fun-loving, collaborative.

• Experience in project management and the delivery of projects.

• Good understanding of the software development lifecycle.

• High-energy, detail-oriented and pro-active, with the ability to function under pressure in an independent environment.

• Excellent time management skills.

• Ability to mentor/grow less experienced team members.

• High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.

• Expert communication skills, both verbal and written, with strong relationship, collaborative and organization skills.

• Experience with Confluence, Rally or JIRA & Excel.

• Be a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.