Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us!

As a Technical Business Analyst and member of the Central Fill Software Implementation team, you will transform project/customer needs and general requirements into actionable and measurable technical requirements for printed materials (prescription labels, etc.), workflows, Graphical User Interface (GUI) designs, reports & analytics, regulatory needs, custom development requests, and more. You will also collaborate with cross functional teams such as Optimization to support ongoing customer optimization activities with data gathering and analysis, Account Management to triage customer requests and communicate status of existing requests, PMO to support active projects, Development/Systems Integration Engineers that configure/code to your requirements, and Sales during scoping and quoting of customer requests. Additionally, you will be responsible for prioritizing, sequencing, and managing the overall list of committed/funded customer requests.

Key Responsibilities

• Act as the lifecycle owner and creator of technical requirements and user stories

• Participate in requirement elicitation efforts and meetings, validating technical requirements, translating functional business/workflow/process needs into technical requirements for Software Implementation and/or Engineering teams, and document these technical requirements

• Map pharmacy processes, generate user stories, work with the sales, implementation and engineering teams to assess the viability and proper selection of technical frameworks, system configuration, report layouts, GUI design, construction of test cases, create requirements trace-ability matrixes, and process engineering and re-engineering

• Serve as the champion and advocate of the project/customer to software implementation and/or engineering

• Develop a deep understanding of existing product architecture and functionality to use these items in moving project requirements forward and/or understand potential challenges with delivering on project/customer requests

• Validate solutions proposed by the project/customer and facilitate regular discussions for commonly configured items such as interfaces (HL7, XML, etc.), data mapping, and prescription label designs

• Work intimately with Software Implementation and Engineering team management to clarify scope and priority of work, identify, implement, and consistently evolve “standard processes” for requirements gathering and communications

• Ensure Software Implementation and/or Engineering resources have the information they need to design, build, and test configurations and custom deliverables per established timelines

• Ensure the work produced by implementation and/or development fulfills the proposed business value of the original features and requirements

• Maintain visibility, organization, and prioritization of change requests. Accountable to ensure funded requests are scheduled, and disposition is communicated to appropriate collaborators (PM, CSE, EPM, Platform, Engineering, etc)

• Data mining and analysis for ongoing customer optimization/recommendation efforts

Skills and Experience

• Bachelor’s Degree or equivalent combination of education and work experience is required. A focus in computer science or engineering is a strong plus.

• 3-5 years career building in related areas with 1+ of those years including project management with proven success, preferably in a fast-paced, highly technical environment.

• Have strong/current skill leading business requirements meetings, initiatives, process, elicitation throughout the entire business application/workflow/process and software engineering/product engineering life-cycle for an organization with short term, mid-range, and long-term product life-cycles.

• Be a master of influence, negotiations, persuasion, and a strong communicator with the ability to articulate all aspects of all issues to all involved parties both verbally, in writing, and through leading meetings and presentations.

• Have a strong/current knowledge base of the enterprise application development life-cycle or software engineering/product engineering/product development field, with popular methodologies, process engineering/re-engineering, as is and to be design, documentation, story boarding, layout design, data attributes definition, reporting design, UAT, and project planning, project management processes and standard methodologies.

• SQL query reading/writing a strong plus.

• Willingness to learn and grow; learn/advance SQL, familiarize with proprietary software language.

Work environment and physical demands

The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible (without undue hardship to the company), reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

• Must have visual acuity for viewing a computer screen, the ability to talk, hear, and sit for extended periods of time

• Must be able to carry, lift, and push/pull up to 5 pounds frequently and up to 30 pounds occasionally

• This position may be subject to both outside environmental conditions as well as inside environmental conditions common to a pharmacy or warehouse facility during an installation or site visit

• Weekend and overtime and/or overnight work and travel may be required

• Travel by car and/or air is occasionally required. Travel may consume 10%-90% of the workday, depending on the destination.

• Additional physical duties may be required as necessary

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit  https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Required Skills

Optional Skills

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Primary Work Location

USA NC - Durham - Roche Drive

Additional Locations

USA WI - Pleasant Prairie

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.