BGIS is looking for a Facility Program Manager to join the team in Eagle Mountain, UT.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

This person will be responsible for:

Program Management

• Completes assigned projects by utilizing appropriate resources effectively and balancing the customer requirements with the agreed upon strategies of the company.
• Determines and facilitates the usage of resources, internal and external, required for the project.
• Responsible for the successful management and completion of projects.
• Responsible for the definition of customer project requirements.
• Own, manage and implement the maintenance schedule and client work management process, establish schedule to meet or exceed customer requirements.
• Provide ongoing updates to internal team and customers regarding status and progress for building activities.
• Work to balance competing customer production priorities and negotiate compromises.
• Ensure all activities are performed safely and in accordance with the BGIS. Safety Policies/Procedures.
• Oversee the document management process to ensure procedur es and standards are established, maintained and performed.
• Capture all customer impacting and non-customer impacting events in order to become more equipped to be proactive and preventative (Problem/Incident Management (PIM).
• Ensure compliance by capturing and consolidating training into a single system and produce high level reporting.
• Ensure Key Performance Indicators, and Key Factors to be used in the Measurement and Verification Phase.
• Assist in the diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Provide proposals for retrofits, upgrades and/or enhancements to existing equipment.
• Manage safety as well.

Client Relations

• Responsible for ensuring high customer and employee satisfaction while maintaining profitability.
• Document, manage and appropriately escalate project and customer issues and concerns.

Communicate

• Communicate with other BGIS Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied.
• Evaluate industry standards as new standards emerge for best practices, and closely coordinate these potential opportunities with our clients and share all applicable information abroad.
• Ability to clearly explain technical information internally and externally to the customer.
• OTHER DUTIES AS ASSIGNED

Qualified candidates will possess the following:

RECOMMENDED EDUCATION, KNOWLEDGE, and ABILITIES

• Must have demonstrated proficiency for all the responsibilities of Critical Facilities.
• Bachelor's Degree in Business, Facilities Management, Construction Management, Engineering or equivalent field of study or equivalent work experience preferred.
• Five (5) years of experience in facility management or related field preferred.
• Knowledge of Data Cent er Operations and System configurations preferred

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``` - Professional affiliations preferred (24x7, IFMA, and Data Center Pulse). - Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint required. - Knowledge of building infrastructure systems require . - Excellent written and verbal communication skills required. - Strong team building and training skills required. - Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated within Critical Environments required. - Ability and willingness to travel up to 20%. - Physical ability to walk job sites in uneven terrain. - Ability and willingness to work weekends, holidays, overtime as required, and be "on call" on a 24 x 7 basis for emergency situations. - Work in potentially hazardous environments with noise, moving parts, electrical and combustion equipment.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining mino rity and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.