Job Information
Bear Mountain Health Care Receptionist Part time 2 afternoons during week and every other weekend in East Longmeadow, Massachusetts
Chestnut Hill is in search of a Part Time Receptionist!
2 days / week from 2:30 until 7:30 ( alternate with the other evening receptionist)
Every other Sat and Sunday - 930am - 6:00 Pm
Coverage for Call outs during the day.
Main Responsibilities:
Greet patients, visitors, families with a positive, helpful attitude; provide exceptional customer service
Provides assistance and guidance to visitors, directing them to various locations.
Ensure visitors are checking in and out of the building
Get identification from agency, vendor visitors
Answering phones for a multi-line phone system
Answer, forward, and return calls in a timely manner
Fielding calls from Families, hospitals, Nursing Homes, Patients, Physicians, etc.
Taking and dispatching emergency and non-emergency messages
Remaining pleasant and professional with callers, and calm under pressure
Working hand in hand with coworkers
Check office voicemail, return calls and forward to other team members as necessary
Entering resident demographics into Point Click Care
We would love to have you JOIN our TEAM if you are:
Consistent, reliable and professional dress /manner
Have Excellent written and verbal communication skills
Attention to detail
Know MS Word and MS EXCEL
Comfortable with Outlook Email and Windows platform
Good time management skills
Have Multitasking capability without compromising on quality
Able to contribute positively as part of a team, assisting others as needed
Strong history of customer service
Bear Mountain is a leading healthcare company, spanning the nursing home sector from Extended/Long Term Care and Short Term Rehabilitation to Neurobehavior Programs. Bear Mountain is dedicated to continuing its tradition of providing exceptional guest experiences across its facilities. Our vision “To exceed your expectation with the highest quality healthcare in a safe, clean, supportive and positive environment.” unites us as a team, our Team members put the CARE back into Healthcare, and, our amazing Team Members are at the heart of it all! We expect you to maintain and support the education of this culture.
If you are interested in Joining the Chestnut Hill TEAM - Please apply and provide your resume with current contact information
WE look forward to meeting you !