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NORCO INC Customer Service Representative, Industrial Store in East Wenatchee, Washington

Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

  • Greet customers in a professional and enthusiastic way
  • Answer telephone calls promptly
  • Demonstrate in-depth knowledge of products, placement, availability, price and use
  • Sell welding and safety products and services to customer
  • Process customer orders and accurately input customer order into the computer
  • Research products needed for customer special applications
  • Issue product sales quotes to customers
  • Follow up on customer orders not processed correctly and remedy situation
  • Keep sales literature current and organized
  • Stock shelves when needed
  • Communicate with Purchasing Department regarding any special order needs
  • Load products into customer vehicle
  • Adhere to all established procedures, policies and safety rules
  • Perform other tasks as assigned or needed
  • Class A or Class B CDL License a Plus
  • Pay: $18.00/hr - $22.00/hr Depending on Experience

Qualifications

  • High school graduate or equivalent
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Ability to accurately enter data into computer programs
  • Good working knowledge of all industrial products and gases
  • Ability to frequently lift up to 50 lbs
  • Ability to occasionally lift up to 100 lbs
  • Ability to sit, stand, or walk for extended periods of time

Additional information

Norco offers a competitive compensation/benefit package, including:

  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA) 
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco 
  • Supplemental Accident, Disease, and Life Insurance options 
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Wellness Program
  • Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Norco, Inc is a Drug-Free workplace

Interested individuals must apply online at: https://smrtr.io/npy7f{rel="nofollow"}

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