Description

Are you a people person with excellent problem-solving skills? Do you thrive in a fast-paced, customer-oriented environment? If you answered yes to these questions, we have an opportunity that may be a great fit for you! Robert Half is currently seeking a dedicated and experienced Customer Service Representative to join a local, well-established organization.

Responsibilities:

• Handling customer inquiries and resolving their issues in a prompt, courteous, and efficient manner via phone, email, or live chat.

• Building and maintaining customer relationships by providing exceptional customer service.

• Working collaboratively with the internal team to ensure proper handling and follow-up of all customer needs and requests.

• Documenting all customer interaction details, comments, and complaints in the CRM system.

• Supporting sales team by up-selling or cross-selling products & services when appropriate.

• Participates in team meetings, providing input and suggestions for improving customer service processes and procedures.

  Requirements

Requirements:

• High School diploma or equivalent. Bachelor's degree preferred.

• A minimum of 2 years of customer service experience.

• Excellent communication skills, both verbal and written.

• Strong problem-solving skills with an ability to handle pressure in a positive, detail-oriented manner.

• Proficiency in Microsoft Office Suite and CRM systems.

• Ability to work a flexible schedule, including evenings and weekends when needed.

This is a great opportunity for a customer-focused individual looking to grow and enhance their skills in a dynamic and supportive environment. To apply, please submit your application and if you'd like to be considered immediately you may call Robert Half directly at 610-882-1700!

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .