Lead the Windings Quality Assurance Department in accordance with organizational policies, initiatives, and goals throughout Windings multiple manufacturing sites. Ensure the effectiveness of Windings quality management systems in accordance with ISO 9001 and AS9100 standards. Lead, Identify, analyze, and implement Continuous Improvement efforts in manufacturing and quality systems to meet and exceed all customer requirements. Implement where necessary and maintain Windings Quality Management System in compliance and certified to AS9100/ISO 9001. Establish and maintain quality certifications such as NADCAP as required by customers. Lead and manage a skilled quality team. This includes providing day-to-day communication and guidance, goal setting, performance feedback, on-going training, discipline, and documentation of relevant events and occurrences. Establish quality metrics and ensure employees understanding of key quality metrics and continual improvement targets. Develop and implement key processes for preventive and corrective action and improving the company ability to meet quality, cost, and delivery targets Manage development of procedures and practices for sampling and inspection plans, root cause analysis, calibration of equipment, etc. Direct and oversee communication with customers and/or customer service regarding customer returns. Lead and manage continuous improvement of process, product and service quality levels including working closely with cross functional teams to determine root cause and proposed solutions. Meet company, department and/or individual goals as documented in the individual development plan and/or annually established metrics/goals. Work with other departments to ensure delivery to customer s expectations, including product quality, production output, cost reduction, documentation requirements, and quality system compliance.