Join our team at Erie Physician Network (EPN) as a full-time Office Assistant I! This exciting role offers the opportunity to float between three EPN offices, providing vital support across multiple locations. You’ll enjoy a dynamic work environment, assisting with daily operations and helping ensure a seamless experience for both patients and staff. With a day shift schedule and a comprehensive Total Rewards benefits package, we’re committed to your health, well-being, and career growth. If you're organized, adaptable, and ready to make a difference, we encourage you to apply for this rewarding opportunity!

In this role, there is the opportunity to -

• Verify necessary patient information and records in the medical record and scheduling system.

• Schedule, coordinate, and reschedule patient appointments, ensuring accurate communication with staff and providers.

• Greet and register patients promptly, providing clear instructions and notifying relevant departments upon arrival.

• Maintain a clean and organized waiting area, including beverage stations and reading materials.

• Prepare patient charts for upcoming appointments, ensuring all necessary information is included.

• Answer telephone calls, screen inquiries, take messages, and provide requested information to patients and staff.

• Update physician schedules regularly to ensure proper patient appointments and confirmations.

• Complete paperwork such as encounter forms, referrals, and billing information using the computerized system.

Required

• High school diploma or GED

• 1 year work experience, preferably in a medical office setting

Preferred

• Knowledge of medical terminology

• Word processing and computer experience

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran