Court Operations Supervisor

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Court Operations Supervisor

Salary

$71,656.00 - $93,121.60 Annually

Location

Eugene, OR

Job Type

Full-Time Regular

Job Number

04012

Department

Central Services Department

Opening Date

10/04/2024

Closing Date

10/18/2024 5:15 PM Pacific

• Description

• Benefits

• Questions

General Statement of Duties

Eugene Municipal Court is highly team focused, customer service centered, and diversity minded. Are you team oriented, pay attention to the details and have a passion for customer service? The Municipal Court is recruiting for Court Operations Supervisor to join our team. We are looking for someone who leads with compassionate customer service.

Application Deadline: Friday, October 18, 2024, at 5:00pm PST/PDT

Salary Range: $71,656.00 - $93,121.60 Annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA) (https://www.oregon.gov/boli/workers/pages/equal-pay.aspx) . You can learn more about our process at our How to Apply (https://www.eugene-or.gov/674/How-to-Apply) page.

Department/Division: Central Services Department /Municipal Court

Location: 1102 Lincoln St., Eugene, OR

Must reside in the state of Oregon and be able to report onsite for work as needed in Eugene, OR to meet business needs.

Living & Working in Eugene: For more information on living in Eugene, how the City of Eugene operates, and more, visit this page. (https://eugene-or.gov/4913/Living-Working-In-Eugene)

Work Schedule: Monday - Friday, 7:30 AM - 4:30 PM with flexibility per business need

Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab, or visit this summary page (https://www.eugene-or.gov/DocumentCenter/View/59858/Benefits-at-a-Glance-Guide) as well as this benefits package page (https://www.eugene-or.gov/DocumentCenter/View/1817/Non-Rep-Basic-Benefits-Package?bidId) .

Non-Represented Retirement Program: Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS). In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

What to Expect from Our Application Process: Please see our How to Apply (https://www.eugene-or.gov/674/How-to-Apply) page for more information on our application process.

Examples of Duties Performed - Duties may include but are not limited to the following

• Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for services in support of court operations; implements policies and procedures.

• Plans, prioritizes, assigns, supervises, and reviews the work of staff involved in court support services.

• Evaluates operations and activities of assigned responsibilities; recommends improvements and modifications; prepares various reports on operations and activities.

• Responsible for the selection, supervision, and evaluation of assigned staff; assigns work and ensures appropriate training is provided; investigates complaints; recommends and administers disciplinary actions; handles sensitive personnel matters and recommends grievance responses; exercises full supervision over employees.

• Ensures implementation of and adherence to the City’s Affirmative Action and Diversity Work Plans. Coordinates the implementation of effective processes and models to produce division wide diversity initiates. Facilitates staff development on such issues as diversity and creating a respectful working environment.

• Schedules and maintains court calendars; oversees courtroom support; coordinates the support activities related to the court calendar including daily maintenance; oversees the maintenance of the court base fine/security/bail schedule.

• Supervises daily office operations, including accounts payable, payroll and personnel related functions.

• Supervises the receipt and processing of all monies taken in by the municipal court including security, base fines, bail, and fee payments.

• Coordinates the activities of the Collection section responsible for collecting all outstanding accounts receivables due to the Court.

• Oversees the customer service, data processing and data control functions of the Division.

• Supervises and coordinates records management activities.

• Develops and reviews project proposals, negotiates agreements with vendors, manages project implementation including testing and training, and monitors contract compliance. Keeps projects on time and within budget.

• Coordinates activities with those of other departments, divisions and outside agencies including the Police Department, City Attorney's Office, City Recorder, Department of Motor Vehicles, Lane County Mental Health and Adult Corrections, collections agency and attorneys.

• Participates in the review and retention of all court records.

• Monitors division policies and procedures to reduce or eliminate the potential liability of the courts through actions such as false arrests and incarcerations, unnecessarily suspending drivers' licenses, and false reporting to credit agencies.

• Monitors new Federal, State and local legislation which may effect the operation of the Court, and develops policies and procedures to address the changes.

• Answers questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints; maintains good public relations with the public, and with judges and attorneys.

• Attends and serves on a variety of City committees, commissions, and task teams.

• May act as Court Administrator as needed.

• Performs related duties as assigned.

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Court Operations Supervisor (https://www.governmentjobs.com/careers/eugene/classspecs/19725?keywords=court%20supervisor&pagetype=classSpecifications) .

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Minimum Qualifications

The City will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Experience:

Four years of responsible technical and clerical court operations experience, including one year of lead work experience.

Training:

Equivalent to the completion of the twelfth grade supplemented by specialized technical or clerical training in court operations or a related field.

Knowledge of:

• Principles and procedures of court administration and operations.

• Policies and procedures pertaining to the City's Municipal Court.

• Applicable federal, state, and local laws and ordinances pertaining to records, retention, and release of records and information.

• Legal terminology and legal procedures.

• Modern office procedures, methods, and computer equipment.

• Principles and procedures of record keeping.

• Business letter writing and report preparation.

• Principles of supervision, training, and performance evaluation.

Ability to:

• Maintain complex records and statistics.

• Analyze, interpret, and report research findings.

• Interpret departmental policies and make decisions based on those policies.

• Produce clear, concise, and accurate reports and proposals.

• Supervise, train, and evaluate assigned staff.

• Evaluate and develop improvements in operational procedures, policies and/or methods.

• Communicate clearly and concisely, both orally and in writing.

• Prepare and administer a budget.

• Establish and maintain cooperative working relationships with those contacted in the course of work.

• Interpret new and revised laws; develop and implement procedures related to those laws.

Supplemental Information

What to Expect from our Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required . Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete .

Diversity, Equity, and Inclusion: The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990 . Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986 , the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.

Salary and Benefits

The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefits, deferred compensation, physical examination, life insurance, and long-term disability. Health, dental, and vision benefits are available.

To view a summary of benefits (http://www.eugene-or.gov/DocumentCenter/Home/View/1817) and/or benefit premium rates (http://www.eugene-or.gov/DocumentCenter/Home/View/1811) click the respective link. Click here to view information about Total Worker Health. (https://secure.neogov.com/images/AgencyImages/jobposting/658/jobpostings/image/BeWell_Handout.png)