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The Point of Care Coordinator is a lead position within the clinical laboratory that is responsible for coordinating waived and moderately complex testing across multiple laboratory and clinic locations. The Point of care coordinator provides technical resources and daily direction to all testing personnel outside of the core laboratories with regard to laboratory policies and procedures and regulatory requirements. The Point of Care Coordinator assures quality testing and accurate test performance through operator training, competency assessment, equipment monitoring, equipment maintenance and troubleshooting, quality control review, and proficiency testing. This role requires strong leadership, communication, and problem-solving skills, as well as a demonstrated understanding of laboratory regulations and procedures.

Primary Responsibilities:

• Supervise staff, provide technical oversight, and ensure that all laboratory operations are conducted in compliance with CLIA, CAP, and other regulatory requirements

• Ensures that test systems are properly functioning. Maintains, troubleshoots, and takes corrective action with equipment and information systems as needed

• Travel to each site at least quarterly

• Coordinate training and competency assessments. Develop and maintain training and competency materials

• Provide primary support for on-site inspections and surveys. Participation in inspection readiness for appropriate regulatory and accreditation agencies

• Write and maintain current procedure manual(s) in area(s) of expertise using an approved format. Assist with the development, maintenance, and control of laboratory policies and procedures

• Provide data to assist the department in budgeting and monitoring expenses as requested

• Provider leadership for the testing, interpretation, and reporting of results

• Review quality control for problem identification and troubleshooting. Use quality control statistics and control procedures such as comparison between methods and results from proficiency testing to identify and/or correct performance problems

• Develop and oversee validation and verification studies for new instruments, methods, and tests

• Order, assign, and review proficiency testing (PT) scores and evaluations. Facilitate corrective action and training related to PT failures. Counsel and educate staff related to PT failures

• Responsible for staying up to date with new technologies and methodologies. Make recommendations to laboratory leadership

• Assist with maintaining inventory and supplies related to point-of-care testing. Assist with purchasing functions by interacting with supply chain buyers and vendors

• Provide support for point-of-care related information systems, including implementation and validation of new middleware/software/test systems/firmware. Monitor point-of-care middleware and software systems for errors

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s degree in chemical, physical, or biological science or medical technology from an accredited institution

• Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by a nationally recognized agency (e.g., ASCP, AMT, AAB)

• 3+ years of experience as a Medical Technologist/Medical Laboratory Scientist or other relevant experience

Preferred Qualifications:

• In-depth knowledge of laboratory operations, including laboratory techniques, procedures, and equipment

• Solid understanding of CLIA regulations and knowledge of quality control and quality assurance principles and procedures, including proficiency testing and instrument maintenance

• Familiarity with laboratory information systems (LIS) and proficiency in the use of Microsoft Office applications

Washington Residents Only: The hourly range for this role is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.