Our client, a leader in the mining and aggregate industry, is seeking a Technical Customer Service Representative to join their team. As a Technical Customer Service Representative, you will be part of the Customer Service department supporting a dynamic team. The ideal candidate will have exceptional communication skills, a strong problem-solving ability, and a proactive approach which will align successfully in the organization.

Job Title: Technical Customer Service Representative

Location: Luck, WI

Pay Range: $19+ Based on Experience

What's the Job?

• Manage incoming calls and communicate with customers via phone and email.

• Generate and process accurate quotes, orders, invoices, and applications.

• Educate customers on product knowledge and assist with inquiries.

• Handle customer complaints and provide appropriate solutions.

• Build and maintain strong customer relationships to ensure satisfaction.

What's Needed?

• High school diploma or equivalent.

• Three to five years of experience in administration and customer service, preferably in the mining or aggregate industries.

• Advanced computer skills, including proficiency in Microsoft Office and ERP systems.

• Strong attention to detail and ability to manage multiple tasks.

• Excellent oral and written communication skills.

What's in it for me?

• Opportunity to work in a supportive and collaborative environment.

• Gain valuable experience in customer service within a specialized industry.

• Engage with a diverse range of customers and enhance your communication skills.

• Be part of a team that values adaptability and innovative thinking.

• Contribute to the success of the company through exceptional service.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.