Computer Systems Engineer I

Who is Epsilon:

Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.

Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.

Why work for Epsilon:

In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.

Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.

Where you’ll work:

This is a hybrid onsite/remote opportunity where you will report to the customer location in Falls Church, VA and have the flexibility to work from home based on business needs.

An average day:

As Computer Systems Engineer I, you will focus on developing and maintaining a robust computing environment that supports organizational needs. This role involves assisting in the design, deployment, and optimization of systems to ensure reliability, performance, and scalability. In this position you will:

• Collaborate with senior engineers to implement system design and architecture solutions in alignment with project goals

• Assist in configuring and maintaining servers, network components, and related infrastructure

• Contribute to the development of scripts and tools to automate routine tasks and improve operational efficiency

• Help monitor system performance, troubleshoot issues, and perform routine diagnostics to identify areas for improvement

• Support the integration of security measures into existing systems, ensuring data protection and compliance

• Participate in the implementation of continuous integration/continuous delivery (CI/CD) pipelines for software deployments

• Provide basic technical guidance to internal teams on system functionality and best practices

• Document system configurations, processes, and updates to support knowledge sharing across the organization

• Collaborate with cross-functional teams to support data engineering initiatives and pipeline optimizations

• Assist in testing and validating new features, updates, and system enhancements as part of QA processes

• Help maintain standards and best practices for system design, coding, and documentation

• Engage in ongoing learning and training programs to enhance technical skills and stay updated with emerging technologies

• Assist in Cloud Infrastructure Management – Support the deployment and maintenance of cloud-based environments, ensuring scalability, security, and cost optimization in cloud platforms such as AWS, Azure, or Google Cloud.

• Support Incident Response and Disaster Recovery Planning – Help develop and test system recovery procedures to minimize downtime and data loss in the event of failures or cyber incidents.

• Contribute to System Performance Optimization – Analyze system logs, identify performance bottlenecks, and work with senior engineers to implement optimizations that enhance efficiency and reliability

Basic Qualifications:

• As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.

• At least 1 year of experience in a computer systems engineering or related technical support role, involving basic system configuration and troubleshooting tasks.

• DOD 8570 IAT Level II Certification may be required (GSEC, GICSP, CND, CySA+, Security+ CE, SSCP or CCNA-Security).

• Foundational knowledge of Linux and Windows operating systems, including file systems, user management, and basic networking principles (e.g., TCP/IP, DNS).

• Exposure to at least one scripting or programming language (e.g., Python, Bash, PowerShell), with the ability to write simple automation scripts or tooling.

• Familiarity with version control systems (e.g., Git) for code management, including branching, merging, and basic repository maintenance.

• Awareness of cloud computing services (e.g., AWS, Azure, or GCP), such as basic compute, storage, and networking offerings.

• Demonstrated willingness to learn emerging technologies, develop new skills, and adapt to evolving project requirements in a fast-paced environment.

• Basic ability to identify, analyze, and resolve common hardware, software, or network-related issues.

• Understanding of core security concepts—like user authentication, data encryption, and access controls—to help maintain compliance and protect systems.

• Knowledge of continuous integration/continuous delivery practices, pipelines, and tools (e.g., Jenkins, GitLab CI), with hands-on experience being a plus.

• Strong attention to detail, effective communication abilities, and the capacity to work productively in cross-functional teams while maintaining a continuous improvement mindset.

• One or more of the following certifications are desired: AWS Certified Developer, Databricks, Agile/Scrum, Python Programme

Other:

• Must hold an Active DOD Secret, Top Secret or TS/SCI Clearance

• Must be located within a two (2) hour commute of the physical work location

Physical Demands and Working Conditions:

Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:

• Prolonged periods of computer desk work.

• Dexterity of hands and fingers to operate a computer keyboard and other computer components.

• Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.

• The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.

• Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.

• Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.

• Maintain a professional emotional response when working with others.

Connect directly with your dedicated recruiter on Epsilon’s careers page.

www.epsilon-inc.com/careers

Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets.

Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.

If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .