Portfolio Services Analyst

Corporate Finance

Federal Way, Washington

Description

ABOUT THIS ROLE

This role's main purpose is to drive results in vendor management, performance monitoring, compliance and risk management, issue resolution, and reporting/analysis. The position supports the collections and recovery teams through the analysis of delinquent portfolio performance. Develop, create, and maintain reporting for the Portfolio Services department. The primary responsibility of this position is to drive productive business relationships with core vendors and internal teams. Manage and optimize vendor performance to ensure the highest quality and efficiency.

Expert-level proficiency in Microsoft Excel is required for this position. Candidates must demonstrate advanced skills in data analysis, complex formulas, pivot tables, and macros .

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Vendor Management

• Manage all vendors in servicing including 3rd party collections, recovery, repossession, remarketing, bankruptcy and collections skip vendors

• Onboard new vendors and maintain relationships

• Responsible for vendor budgets and drive reduced spending

• Monitor performance and accuracy of vendors

• Manage assets with support on collateral reviews and maximizing gains on equipment dispositions.

• Performance Monitoring

• Develop core reporting for Portfolio Services

• Coordinate actions for collections, recovery, and admins

• Drive developments of standards to assist with scaling efforts

• Develop and execute vendor scorecards and budgeting

• Monitor performance and results of vendors

• Auditing of processes, reports, performance, etc.

• Compliance and Risk Management

• Build vendor management programs on service level agreements, risk management, cost control, scope of work, and KPI’s

• Monitors vendor quality assurance to ensure standards are being met

• Evaluate agreements with vendors and negotiate pricing when applicable

• Issue Resolution and Projects

• Directs, monitors, and/or contributes to special projects

• Resolve disputes and search for solutions

• Handle escalated problems with vendors

• Reporting, Analysis, and Training

• Analyze marketplace data to implement new strategies

• Train staff on vendor updates to processes and procedures including new IT updates on CRM

• Reviews vendor performance reports, analyze trends, find areas for improvement, and opportunities for cost savings and efficiency gains

• Prepares and presents reports with strategic recommendations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• 3+ years' experience in vendor management, analyst, or related field

• 1+ years’ experience in commercial equipment finance preferred

• Bachelor’s degree in finance, economics, or similar degree preferred

• Must be a high school graduate or equivalent

• Advanced Microsoft Excel and data management skills

• Excellent verbal and written communication skills

• Problem solving and data-analytical skills

• Proficiency in financial analysis, modeling, and reporting

About Us

Financial Pacific Leasing (A subsidiary of Umpqua Bank) is a commercial equipment leasing company headquartered in Federal Way, WA. Established in 1975, we are a leader in the leasing industry, and we take pride in providing our customers with excellent support and services through our very dynamic, skilled, hard-working, and fun group of associates.

Compensation & Benefits:

We offer a competitive total rewards package including base salary and comprehensive benefits. The pay range for this role is $67,725 to $98,000.Exact compensation for the successful applicant depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.