This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6869555

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rBusiness Analyst, Intermediate

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rLocation: Strategic Initiatives

rRegular/Temporary: Regular

rJob ID: 608233

rFull/Part Time: Full-Time

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r Workplace Culture

NAU aims to be the nation\'s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

{ckesavedhref="https://nau.edu/president/strategic-plan/" isparent="" target="blank"}

Special Information

This position is a hybrid position which allows the incumbent to complete their work at both the Flagstaff Mountain campus and at a non-centralized site with or without accommodation.

Job Description

The Business Analyst, Intermediate develops and maintains an understanding of the strategic alignment of Student Affairs goals with broader University goals, ensuring a comprehensive understanding of division needs. Proactively engages with subject matter experts to extract and synthesize critical business requirements, translate needs into functional requirements, and document requirements in specifications, business process flows, analytical tools, etc. Evaluates past and current department-level business processes and data to drive enhancements for more informed decision-making within the department. Foster collaborative relationships with business stakeholders, cultivating a culture of shared goals and leveraging best practices to comprehensively analyze processes, applications, and data streams. Plays a pivotal role in shaping multifaceted initiatives, working closely within an institutional center of excellence alongside enterprise and divisional business analysts to drive strategic impact. Champion identifying and fulfilling Student Affairs\' business intelligence, reporting, and data analysis needs. Drive initiatives in Student Affairs to support the divisions\' current contributions and efforts to improve student retention, academic success, wellness, and community.

Business Analysis and Process Improvement - 65%

• Drives the strategic gathering of insights from diverse divisional sources, collaborating with cross-functional teams to envision projects, define business use cases, and outline high-level design specifications.
• Independently elicits requirements, partnering with seasoned business analysts to offer strategic recommendations for enhancing prioritized divisional projects with wide-ranging impact across multiple business units and stakeholders.
• Leverages a data-driven approach to create specifications of new data business process designs for review and approval from department management, based on examination of current business data and information gained from systems analysts and other stakeholders. Defines metrics and KPIs to quantify business process efficiencies and effectiveness.
• Identifies and mitigates risk factors associated with business process and the need for security, continuity of operations plans, and other risk mitigations to ensure consistency, efficiency, accuracy, and effectiveness of the unit.
• Proactively addresses end-user inquiries, challenges, and service opportunities, applying strategic thinking to deliver impactful solutions.
• Designs and executes comprehensive test plans, strategically evaluating the systemic impact of business process enhancements on straightforward systems. Collaborates with experienced analysts as needed to ensure thorough evaluation of complex, multi-unit processes.
• Partners with Information Technology Ser ices and administrative business analysts to identify and investigate system challenges, providing strategic recommendations, alternatives, and insights into risks and benefits for system modification to the change request management board.
• Monitors and manages tickets, updates, fixes and enhancements in advance of the business units.
• Creates documentation, reports and planning documents on the use of new or enhanced Peoplesoft updates.
• Identifies opportunities for optimizing and streamlining operations within the Student Affairs division, aligning efforts with strategic organizational objectives.

Data Analyst, Business Intelligence, and Reporting - 20%

Develops and utilizes various reporting and metrics to drive strategic decision-making by developing and implementing a range of reporting mechanisms and metrics to measure efficiencies and effectiveness. Tailors custom reports to address specific business requirements and objectives.

Collaborates cross-functionally with unit members, stakeholders, and other stakeholders to design and refine reporting solutions that drive informed decision-making.

Gathers and assesses University data to, generate reports, recommendations, and communications tailored for division and department leadership. Employs data-driven insights to drive impactful change recommendations.

Understands and applies knowledge of appropriate handlin