This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6705104

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rSystems Administrator, Senior

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rLocation: Information Tech Services

rRegular/Temporary: Regular

rJob ID: 608051

rFull/Part Time: Full-Time

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r Workplace Culture

NAU aims to be the nation\'s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

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Special Information

This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

Job Description

Successful candidates will work as members of the Academic Computing and Datacenter Computing team. Senior Linux System Administrators will be responsible for administering NAU\'s physical and virtual server environment and associated services in a 24X7X365 environment. Job duties include, but are not limited to: managing and maintaining Linux servers and other mission critical enterprise systems, ensuring the security of the Linux environment, monitoring Linux system performance, performance tuning, advance troubleshooting support of issues related to the Linux environment, working collaboratively with development, database, and network teams to support business needs, developing and implementing automation scripts to streamline system administration, maintaining detailed documentation of the Linux environment, and communicating effectively with external departments when managing and maintaining layered software services and services. All members of the Academic Computing and Datacenter Computing team are expected to participate in a 24X7 on-call rotation.

System Administration - 65%

• Manage and maintain Linux servers in an enterprise production environment.
• Perform system monitoring, verifying the integrity and availability of hardware, server resources, and key processes.
• Manage and maintain system backups and recoveries.
• Ensure the security of the Linux environment by implementing necessary updates, patches, and security configurations.
• Monitor system performance and make recommendations for improvement.
• Perform capacity planning and recommend system upgrades as needed.
• Provide advanced troubleshooting support for issues related to Linux systems and related services.
• Collaborate with other IT teams to resolve complex issues and ensure system availability.

Automation - 20%

• Develop and implement automation scripts using shell scripting, Python, Ansible, or similar tools to streamline system administration tasks.
• Automate routine tasks to ensure efficient use of time and resources.

Documentation and Reporting - 10%

• Work closely with development, network, and database teams to support business needs.
• Maintain detailed documentation of the environment, including procedures, configurations, and troubleshooting guides.
• Adheres to all incident, problem, and change management policies.

Other - 5%

• Work closely with team members, ITS staff, and external departments to provide subject matter expertise.
• Participate in long-term forecasting and strategic planning of technologies.
• Participate in 7x24 on-call schedule to provide support for servers/services. Must be able to respond to emergencies by being available on-site or remotely connected within 30 minutes under normal circumstances.
• Perform all other duties as assig ed.

Minimum Qualifications

• Bachelor\'s degree in computer science or related field; AND,
• 3-5 years of relevant experience; OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• Experience with configuration management tools and version control systems (Ansible, Azure DevOps, Git, etc.).
• Proficiency with virtualization technologies (Hyper-V, VMM, KVM, XenServer, etc.).
• Experience with load balancing solutions (Citrix NetScaler/ADC, etc.).
• Familiarity with Firewall Services (Palo Alto, Cisco, etc.).
• Familiarity with antivirus software (e.g., Microsoft Defender).
• Experience with log aggregation technologies (Splunk, Sentinel, etc.).
• Experience with ITSM/ITIL digital workflow system (e.g., ServiceNow).
• Experience automating routine tasks to streamline system administration and improve efficiency.
• Experience maintaining detailed documentation of the environment, including procedures, configurations, and troubleshooting guides.
• Experience with cloud platforms (AWS, Azure, Google Cloud), Listserv, and NetApp is a plus.

Knowledge, Skills, & Abilities