Job Information
GStek, Inc. Desktop Support Analyst in Fort Johnson, Louisiana
**[Status: Anticipatory
**[Salary:[Commensurate with experience
[Required:]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}]{arial",sans-serif"=""}
- Active/recent U.S. Government Security Clearance
- Minimum of 3 years Desktop support experience.
- Windows 10 Training
- IAT Level II certification.
- Must possess one or more of the following: GSEC, Security +CE, SSCP or CCNA-Security.
[Desired:]{arial",sans-serif"=""}
- Five years Desktop Support and IT related troubleshooting, installation, and configuration experience.
[Job Description:]{arial",sans-serif"=""}
- Resolve workstation and server related issues.
- Complete troubleshooting, installation, configuration, and management requests.
- Ensure desktop programs comply with policies and security regulations.
- Catalog, maintain and track software distribution library.
- Verify license keys and quantities, report unauthorized software or software exceeding the quantities of licenses purchased, and remove unauthorized or excess software.
- Assist in the planning and execution of unit and system testing, application installation, and imaging remotely.
- Access, install and monitor software packages on IT systems and related hardware.
- Troubleshoot network printers and network digital senders utilizing Windows Server 2016 and HP Web Jet Admin Printer Management Tool.
- Access and resolve end-user permissions on computers, reconfigure file structures, and ensure all computers are protected from viruses and malware.
- Desktop Reimaging Services
[Physical and Mental Requirements: [Performance of essential and ancillary functions may require:]{arial",sans-serif"=""}]{arial",sans-serif"=""}
- Bending, stooping, and sitting.
- Walking or standing for prolonged periods.
- Ability to lift up to 50 pounds.
- Requires near vision acuity to review written documentation.
- Ability to hear and understand speech at normal room levels and on the telephone.
- Manual dexterity to operate a telephone and keyboard.
- Ability to lift horizontally and vertically.
[Clearance: [Selected applicants will be subje ]{arial",sans-serif"=""}]{arial",sans-serif"=""}