Description

Corvias is hosting these job listings for its delivery partner, Vitacorps, to support hiring best-in-class team members who will be strengthening the health, quality of life and readiness of our service members and their families.

Who We Are

Vitacorps provides expertise and in-field experience to deliver holistic solutions for improving indoor living conditions in residential environments. Backed by over a decade of research, Vitacorps is dedicated to improving the health, quality of life and readiness of our Armed Forces. Our evidence-based, comprehensive 7-step program is engineered to improve and sustain indoor air, water, and light quality to certifiable health standards and guidelines.

How You'll Contribute to the Team:

The Quality Control Training Manager is responsible for executing the Company’s quality control, environmental & safety programs and provides leadership, support, and training to local Vitacorps teams and vendors to ensure proper installation and replacement of Wellness products and uniformity of policies and procedures. This hands-on role will direct and oversee daily activities of all site level personnel and will ensure that safe compliant processes are maintained. This role is also responsible for ensuring operations are undertaken safely and in compliance with environmental SOPs and all applicable federal, state and local laws and regulations. The role requires advanced proficiency in maintenance trades including plumbing, electrical, and construction/repair and the ability to inspect completed work, identify deficiencies, analyze quality and compliance reports, document insurance incidents, and develop corrective action plans to improve quality operations and support continuous improvement.

Primary Responsibilities Include:

• Lead the day-to-day operations of the Quality Control Program for installation-level property employees and vendors, including quality control planning, quality control inspections, quality assurance, and quality improvement.

• Train team and vendors on the Company’s Quality Control Program guidelines and EHS laws and regulations, insurance claims, and contract compliance; educate on quality goals and standards, requirements necessary to meet these standards, and the procedures used to check that criteria are being met.

• Develop and deliver training programs for Installation Technicians on proper installation and replacement of Wellness products utilizing hands-on and classroom type curriculum.

• Monitor and inspect installation and maintenance operations to ensure compliance with Quality Control Program guidelines and ensure quality of completed tasks align with resident and partner expectations.

• Identify Quality Control Program priorities and gaps related to SOPs and work with stakeholders to define strategies for improving operational efficiencies, standardization, employee adherence and risk mitigation.

• Implement and deliver training on current and revised quality control processes with a focus on driving accountability and standardization across the portfolio.

• Model the highest standards of business professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, and superior customer service.

• Serve as the local primary Point of Contact (POC) for subcontractor, environmental awareness & site safety orientation training and tracking.

• Verify, audit, develop, and implement processes and programs to maintain OSHA and EPA compliance.

• Serve as the local coordinator for the Lead Based Paint (LBP) and Asbestos Programs; track and oversee operations involving Asbestos and LBP.

• Provide training and oversight for the Hazard Communication (HAZCOM) Program.

• Submit, develop, and follow-up on insurance claims managed in the Risk Management Information System (RMIS). Perform incident/accident investigations and identify risk mitigation and training opportunities.

• Lead local audits, inspections, and investigations and coordinate resolution of issues.

• Work closely with risk department leadership and their teams to ensure ongoing local compliance with applicable regulations and requirements.

• Other duties as assigned.

  Role Specific Requirements Include:

• Bachelor’s or Associate Degree preferred or equivalent experience.

• 5+ years of progressive experience in residential property management with an emphasis in facility management and maintenance, including 2+ years in a supervisory capacity.

• Environmental or regulatory compliance experience in construction or property management maintenance activities.

• Proven competency and success in electrical, plumbing, HVAC, appliance repair, carpentry, lock repairs, general maintenance, and construction repairs.

• Working knowledge of property management quality control concepts, analysis, and oversight.

• Demonstrable knowledge or the ability to become knowledgeable in applicable EHS laws and regulations, insurance claims management, and applicable federal contract requirements.

• Proactive approach to problem-solving with strong decision-making capability.

• Demonstrated ability to work cross-functionally and build relationships at all levels inside and outside the organization, including effective conflict resolution.

• Detail and process-oriented with the ability to trouble shoot and solve problems independently.

• Proven ability to train, develop, inspire, and lead high-performing and high-impact teams.

• Proven success as a cross-functional collaborator with experience successfully gaining commitment from others through influence and persuasion.

• Demonstrated ability to organize individual and team activities to ensure operations are highly productive and meet or exceed business goals.

• Excellent oral and written communication skills with the ability to communicate information and ideas with clarity and precision.

• Computer proficiency, including working knowledge of word processing, spreadsheet, and database applications; familiarity with Entrata or property management software a plus.

• Ability to produce incident reports, track recordable incidents, create Job Hazard Analysis plans and reduce accidents and injuries.

• Valid driver’s license required with the ability to drive company vehicles.

  Competencies:

Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Risk Management - The ability to assess and mitigate the degree of risk in plans or actions. Makes contingency plans to limit the magnitude of risk.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

The salary range for this position is estimated to be $90,000 to $110,000 per year, depending on experience, skills, qualifications, and work location. This position is eligible for a discretionary target incentive of up to 10% of the base salary.

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Vitacorps employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans

• 401(k) with immediate 100% vesting and up to a 4% contribution match

• Generous paid time off that increases throughout your career

• 12 paid holidays

• Paid time off to volunteer

• 100% paid life and AD&D insurance

• Company paid short-term and long-term disability coverage

• Parental Leave

• Military Leave

• Flexible Spending Accounts (Health and Dependent Care)

• Complimentary Employee Assistance Program

• Tuition reimbursement to support growth and development

  Equal Opportunity Employer/Veterans/Disabled

Vitacorps, LLC (the “Company”) does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about our Equal Employment Opportunity program by viewing our poster “Know YourRigh (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf) ts”.

Learn more about Vitacorps’ External Recruiting Policy (https://s3.amazonaws.com/cor-humres-public/External+Recruiting+Policy.pdf) .

Learn more about Pay Transparency.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)