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Expeditors Ocean Import Agent in Glen Burnie, Maryland

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 17,000 trained professionals

  • 250+ locations worldwide

  • Fortune 500

  • Globally unified systems

     

  • Ensure smooth and timely freight process flow

  • Ensure accurate and timely data entry into our operational system

  • Track and trace ocean shipments through the transportation cycle 

  • Ensure documents are timely sent and arrival notices communicated to overseas and customers

  • Ensure accurate and timely client and vendors billing.

  • Interact with our customers in arranging their international shipments, meeting customer service standards.

  • Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).

  • Meet compliance at all times to regulations internal and external in accordance with government regulations.

  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity

  • Ensure all customers standard operating procedures in place and updated in the SOPs

  • Meet KPI standards in accordance with the Company’s procedures           

  • Overseas communications, timely responses to mails and requests (internal and external)

     

     

  • Customer Service Experience

  • Operations/Industry knowledge preferred but not required

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

  • Pro-active, strong organizational skills.

  • Proven analytical skills

  • Good computer skills (Excel, Word).

     

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance 

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan 

  • Training and Personnel Development Program

     

All your information will be kept confidential according to EEO guidelines.

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