This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6724589

Under direct supervision of the Food Court Manager, Bar Manager, or Restaurant Manager (based on assigned venue), oversees operations for the Food & Beverage operations and maintains professional, efficient and courteous Food and Beverage operations; by greeting guests and team members, establishing a rapport with them, and giving them outstanding service and training in a professional and timely manner. Works in tandem with culinary staff to exceed guest\'s expectations. Must have extensive knowledge of Title 4 (Arizona liquor law). Works efficiently in a team based environment and must follow Tohono O\'odham Gaming Enterprise (TOGE) alcohol training as well as all TOGE internal controls, consistently. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive. Essential Duties Responsibilities: Ensures compliance with all Tohono O\'odham Gaming Enterprise policies and procedures, including Internal Controls (ICs). Ensures all repairs are made timely and accurately. Ensures the interior surroundings are safe, clean, and professional. Ensures an engaged, empowered and high performance workplace culture. Knowledge of the laws and regulations governing Food & Beverage. Ensures that all Tribal, City, State and Federal Health/Food Safety codes are upheld. Responsible for maintaining a clean, organized and sanitized work area all while following all TOGE, tribal, City, State and Federal health/food safety regulations and codes. Responsible for the delivery of service for Food & Beverage functions. Responds and resolves customer complaints. Responsible for quality control of items being served. Fills requisitions for warehouse. Orders nonfood items for all outlets. Trains staff members, organizes workloads and directs staff. Creates schedules according to functions. Conducts monthly inventory. Provides exceptional guest service to all guests in a friendly, efficient manner. Conducts performance evaluations on subordinates for purposes of job performance, counseling, and/or disciplinary action and other supervisory responsibilities. Works with the Food & Beverage Department to coordinate all functions. Serves alcohol and non-alcoholic beverages to casino guests and ensures that legal drinking age are followed and complies with all Title 4 (Arizona liquor law) and TOGE alcohol controls. Adheres to all Title 4 (Arizona liquor law) and TOGE internal controls. Contributes to a team effort and accomplishes related results as required. Performs other duties as required. Analyzes member survey results and regular member/guest feedback. Partners with management to identify opportunities for improvement to be addressed with effective training solutions. Exemplifies the desired culture and philosophies of the organization. Demonstrate Desert Diamond Casino On Brand attitude towards team members & guest at all times. Displays, supports and reinforces Desert Diamond Casino\'s Spirit of Service Standards. Model the company standards and lead by example