Job Information
Goodwill Northern New England Director of Operations in Gorham, Maine
Description
Location: Gorham, Maine
Job Summary:
Direct Goodwill Good Clean Property Services programs and services, including management of our Northern New England Employment Services contracts. Responsible for working with the Senior Director of GCPS to move contracts through bidding and implementation. Responsible for ensuring quality control in all business ventures and contracts in partnership with Goodwill’s QA Coordinator. Supervise state managers for ME, VT and NH.
Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency Vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.
Minimum Qualifications:
Experience with the cleaning and staffing services.
7+ years related professional, supervisory experience
Ability to present and implement procedures in multiple remote locations throughout various levels of supervision.
Ability to coordinate with Departments of Corrections, Employment Security, Labor and Vocational Rehabilitation
Significant understanding of contract management and accounting requirements
Strong customer service skills
Valid driver’s license with a satisfactory driving record
Criminal background check that meets Agency standards
Preferred Qualifications:
- Bachelor’s Degree
We believe in supporting our employees just as much as they support our mission. In addition to working in a fulfilling and supportive environment, our employees enjoy:
Medical, Vision, and Dental benefits
Generous PTO Plan
Paid Short- & Long-Term Disability.
403(b) retirement plan with employer match
30% Employee discount at Goodwill stores in ME, NH & VT
Valuable job training with growth potential and more!
We also offer "life navigation" services, which means you can get free counseling and help if you're going through tough times. We also provide telehealth services you can use over the phone so you can take care of your physical and mental health. Goodwill NNE is all about creating a friendly and respectful workplace. We want everyone to be kind, open, good listeners, and supportive of each other. When you join the Goodwill NNE team, you're not just getting a job; you're becoming part of a community that looks out for its employees and their well-being.
Qualifications
Skills
Required
Contract management: Expert
Communication - verbal: Expert
Communication - written: Expert
Customer Service: Expert
Knowledge of Custodial/cleaning practices: Expert
Leadership: Expert
Supervision: Expert
Preferred
Computer proficiency: Expert
Employee Development: Expert
Interpretation of financial statements: Expert
Hiring: Expert
Management: Expert
Ability to multitask: Expert
Performance Management: Expert
Use of power scrubbers, waxers and buffers: Expert
Problem Solving: Expert
Reporting: Expert
Education
Preferred
- Bachelor's Degree or better
Licenses & Certifications
Required
- Drive. Lic. - Class C