Senior Project Support Specialist

8800 Greenbelt Rd, Greenbelt, MD 20771, USA Req #753

Wednesday, January 15, 2025

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are atop veteran employer (https://www.asrcfederal.com/asrc-federal-earns-military-times-best-for-vets-and-military-com-top-25-veteran-employer-honors/) andCertified Great Place to Work™ (https://www.asrcfederal.com/asrc-federal-receives-great-place-to-work-certification-for-2024/)

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management support for real-time, mission-critical defense systems.We are seeking Senior Project Support Specialist / Project Support Manager to provide exert level support a NASA contract in Greenbelt, MD.

Responsibilities:

Administrative Project Support

• Provide expert-level support and leadership in the areas of travel, cost analysis, training, purchase requests, office management, and calendar management.

• Lead a team of Project Support Specialists, acting as a Subject Matter Expert in multiple areas.

• Responsible for deciding how to approach tasks, develop a plan, and communicate with a team to accomplish them.

• Responsible for distributing information to team members, stakeholders, and leadership quickly and efficiently.

• Develop, train team members on, and execute strategies for goal setting, task delegation, and management of office policies and procedures.

• Prepare agendas, coordinate, and attend meetings as requested, take meeting notes and actions, and transcribe / summarize notes from meetings.

• Manage shared calendars for Directors, Executives, Management, and team members.

• Establish logs and milestone charts for business functions (e.g., action items)

• Analyze workforce data for reports including gathering data from database reports, performing variance analysis, and writing data for presentation format.

• Responsible for answering office phones and greeting visitors daily.

• Coordinate, plan, and execute office moves to include phone moves, IT coordination, list updates, key requests, door sign requests, and excess requests.

• Maintain office supply inventories.

• Coordinate and prepare shipping documents including packages for shipping with express mail purposes.

• Maintain and update office electronic files and correspondent records.

• Prepare and route official NASA correspondence documents as per NASA standards and directives.

• Provide technical writing and editing support.

• Write/edit administrative communications; Compose professional communications/documents and respond to general correspondence. Act as final check point for all administrative communications that go outside of the directorate to ensure all correspondence meets standard requirements.

• Prepare travel; prepare itineraries, process receipts and expenses for vouchers, and maintain travel records.

• Maintain directorate level websites; make routine updates to organizational charts, contact lists, and general content.

• Work with the Administrative Office to develop and maintain Standard Operating Procedures for general administrative tasks within the directorate.

• Enroll foreign nationals for badge processing.

• Provide onboarding support for new directorate staff and assist the retirement transition process for departing staff.

• Individual will proactively interface with all levels of management and other program team members to ensure the office has all levels of administrative support covered.

Requirements:

• Experience as a team lead or supervisor setting goals, overseeing tasks, and reporting to stakeholders and leadership.

• Ability to quickly take action to changing environments and communicate a clear direction to employees and customers with urgency.

• A strong ability to make sound decisions quickly utilizing analysis, experience, and judgment.

• Ability to learn quickly and think critically to create innovative solutions for customer and employee needs.

• Expert knowledge of Office 365 suite (Excel, Word, PowerPoint, Outlook)

• Outstanding proactive customer service with strong problem-solving skills and the ability to anticipate customer needs by recognizing areas of opportunity and quickly provide solutions.

• Complete PAAC Contract deliverables. (ie: Daily timecards; MNR reporting; Safety reporting, and training etc.)

• Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Some travel may be required.

Education and Experience:

Bachelor’s degree and 12 years of experience or 15 years of experience in lieu of degree

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity /Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.

Other details

• Job FamilyAdministration

• Job Sub-FamilyAdministration Support

• Pay TypeSalary

• Min Hiring Rate$84,464.00

• Max Hiring Rate$126,696.00

• 8800 Greenbelt Rd, Greenbelt, MD 20771, USA

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