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Western Alliance Bank IT Manager - Patching in Grove City, Ohio

Job Title: IT Manager - Patching Location: Block 23 What you'll do: *As the Manager he/she will be responsible for leading a team of specialists in Compiling, reviewing and tracking vulnerabilities and preforming mitigation practices and drive results to quantify program effectiveness, Creating, and maintaining vulnerability management policies, procedures, and training, Ensuring the accurate and timely release of vulnerability metrics, Researching and investigating new and emerging vulnerabilities, to include Zero Day events, assessing against risk to the Bank environment What we are looking for: Design and implement patch management program according with the bank's security requirements, develop or update related processes, procedures, policies. Maintain the bank's vulnerability KRI and SLA requirements via patching best practices Manage the bank's MECM infrastructure including all servers and endpoints, responsible for the health of MECM MP & DP, constantly optimize software/patch delivery to get a higher deployment rate. Function as technical lead for MECM architecture. Oversee the entire patch deployment process and conduct thorough testing before rolling out to the production environment, prioritize deployments based on vulnerability criticality. Maintain patch management documentations/reports to align with the Bank's audit requirement. Coordinate with each state holder to make sure. Supervise the daily operations and provide guidance if needed. Essential Functions: Ensures smooth and reliable operations of Operating Systems and all approved software in the WAB environment Works with senior leaders, decisions makers and stakeholders to define business requirements and systems goals and to identify and resolve business systems issues Reviews existing integration capabilities, automation options, and proposed solution designs for feasibility, cost, and functionality in coordination with internal departments Designs, reviews, and deploys latest updates and enhancements to existing systems, software, and operating systems Oversees testing, configuration, testing and patching of operating systems and applicable software Assesses the effectiveness and efficiency of existing patching processes and implements changes following continuous improvement principles Leads a team that Coordinates and performs in-depth tests, including end-user feedback, for all patching cycles Supports the bank's commitment to risk management and protecting the integrity and confidentiality of systems and data. Stays current on the latest industry technologies, trends, and strategies regarding Microsoft best practices for patching Ensures their team completes work in a timely and accurate manner while providing exceptional customer service The above job description is a summary of the job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their manager Minimum Qualifications Bachelor's degree in computer science or similar field, and/or equivalent work experience Minimum of 8 years of experience in leading a team performing IT infrastructure and patch management 8 years of Leadership with managing people in a large organization Ability to work in a team-oriented and collaborative environment Ability to prepare communications, reports, proposals, and presentations using graphs, pivot tables, charts, and other tools Candidates must independently possess the eligibility to work in the United States at the date of hire Must pass a background check and drug screen Skills Expert in all aspects of MECM Applied familiarity using ServiceNow Expert in capabilities of PatchMyPC Familiar with features and functions utilizing Intune as a patching solution Ben

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