Job Information
Travere Therapeutics, Inc. Senior Manager, Specialty Pharmacy Operations in Grove City, Ohio
Department: 104075 Global Market Access & HEOR Location: San Diego, USA- Remote Be a part of a global team that is inspired to make a difference in the lives of people living with rare disease. At Travere Therapeutics, we recognize that our exceptional employees are vital to our success. We are a dedicated team focused on meeting the unique needs of rare patients.Our work is rewarding - both professionally and personally - because we are making a difference. We are passionate about what we do. We are seeking talented individuals who will thrive in our collaborative, diverse, fast-paced environment and share in our mission - to identify, develop and deliver life-changing therapies to people living with rare disease. We stick by our values centered on patients, courage, community, and collaboration to pursue our vision of becoming a leading biopharmaceutical company dedicated to the delivery of innovation and hope to patients in the global rare disease community. At Travere Therapeutics, we are in rare for life. We continue to courageously forge new paths as we move toward a common goal of elevating science and service for rare patients. Position Summary: The Senior Manager, Specialty Pharmacy Operations is responsible for the ongoing management of a specialty pharmacy distribution system that maximizes patient care, adherence, compliance within the network. This includes oversight of day-to-day operations with specialty pharmacies and monitoring of reporting systems that will keep the organization informed of various SP performance metrics (KPI's). The Sr. Manager, Specialty Pharmacy Operations serves as the interface for daily business activities that are conducted at the specialty pharmacy. Responsibilities: * Serve as the primary contact for specialty pharmacy customers and hub pharmacy liaisons in the distribution network for Travere products * Ongoing monitoring of patient referrals into specialty pharmacies and assist in resolving roadblocks timely to improve patient access * Participate in weekly meetings with specialty pharmacies and hub partners to drive positive outcomes in patient access * Ensure operational issues between Travere and key specialty pharmacy customers are identified, tracked, and resolved * Conduct audits of specialty pharmacy activities and data reporting * Participate in quarterly business review meetings and monitor key performance metrics * Provide strategic input for business strategies related to specialty pharmacy operations * Project management of various initiatives at specialty pharmacy * Collaborate with specialty pharmacies and Travere stakeholders to design adherence/compliance programs based on customer needs Education/Experience Requirements: * Bachelor's degree required. Equivalent combination of education and applicable job experience may be considered. * A minimum of 7+ years of relevant work experience * A minimum of 5+ years experience within the specific areas of specialty pharmaceuticals, patient/HUB services, trade distribution or other market access related activities within the pharmaceutical industry or demonstrated equivalent leadership experience within Travere. Additional Skills/Experience: * The ideal candidate will embody Travere's core values: Courage, Community Spirit, Patient Focus and Teamwork. * Strong professional experience in a similar role within the pharmaceutical industry, preferably small molecule pharmaceuticals. * Well organized with the ability to multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional teamwork environment. Excellent collaboration skills with strong attention to detail and the ability to multi-task and manage complexity. * Experience with specialty pharmacy models required. * Strong interpersonal and organizational skills and excellent verbal and written communication