This is a job for a Medical Equipment Customer Service Rep. with a company located in the Hattiesburg, MS area.

Job Summary: In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources as it relates to patient services and third-party reimbursement.

Responsibilities: Assists with updating respiratory grid. Clears previous day's route and checks all paperwork for accuracy and completeness. Communicates with patients/clients and referral sources both verbally and in writing to ensure patient/client questions and concerns are processed in a timely manner. Completes SOPs/CMNs and documents on tracking log. Complies with all applicable company policies and procedures to meet JCAHO and company standards. Coordinates all patient information, processes paperwork, including preparation of file for Billing Department, and completes batch reports for UPS deliveries. Maintains referral log. Monitors office supplies. Prepares deposit for location on a weekly basis. Prepares invoices for next day routes. Processes paperwork-confirms tickets, inputs new patient set-ups, and assembles charts. Provides service for all retail/walk-in equipment requests. Provides technical assistance to customers. Verifies Medicare, Medicaid, and private insurance coverage information. Works with outside agencies to resolve customer issues. May be required to cover on call, drive a company vehicle and make deliveries to patient's homes. Performs other duties as assigned.

Qualifications: High school diploma or GED equivalent, required. Experience with medical equipment, preferred. Experience with medical billing practices and of billing reimbursement, preferred. Experience in medical field and administrative record management, preferred. One year of related work experience, preferred. Medical terminology, preferred.

Equal Opportunity Employer -- minorities/females/veteran/other individuals with disabilities/sexual orientation/gender identity.