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NORTHWESTERN ENERGY Network Systems Analyst / Engineer in HELENA, Montana

Butte is preferred location; will also consider Billings, Bozeman, Great Falls, Helena and Missoula

QUALIFICATIONS INCLUDE:

  • Bachelor's Degree or equivalent combination of education and/or experience
  • Ability to communicate well both orally and in writing - communicate highly technical information to non-technical people; correspond with colleagues, managers and business partners at a professional level
  • Ability to apply mathematical concepts to calculate percentages, financials and predictions
  • Ability to establish and maintain effective working relationships with co-workers and business partners
  • Ability to work on-call rotations as defined
  • Ability to travel up to 10% of time
  • Ability to pass a drug test and a background check
  • Preferred (not Required) Certifications include: Cisco Certified Network Associate (CCNA), CompTIA Network+, Certified Information Systems Security Professional (CISSP), Certified Information Systems Manager (CISM)

DUTIES INCLUDE:

Network Design Installation, Configuration, Security and Planning:

  • Design, develop and implement network architecture to support utility operations
  • Plan for network expansion and scalability to accommodate future growth and technology advancements
  • Ensure network redundancy and disaster recovery measures to maintain service continuity
  • Install, configure and maintain network hardware, including routers, switches, and other network devices
  • Set up and optimize network protocols, including BGP, OSPF, MPLS, VPLS and VOIP
  • Implement and maintain network security measures to protect critical infrastructure and sensitive data

Network Monitoring and Troubleshooting:

  • Continuously monitor network performance, availability and reliability
  • Identify and resolve network issues, including connectivity problems, bandwidth constraints and packet loss
  • Implement network monitoring tools to proactively address potential problems

Network Maintenance and Upgrades, Disaster Recovery, Business Continuity and Documentation:

  • Conduct routine maintenance tasks to ensure the network's optimal performance
  • Plan and execute network hardware and software upgrades as necessary
  • Keep network equipment and software up to date with security patches and firmware updates
  • Develop and maintain disaster recovery plans to minimize downtime in case of network failures or disasters
  • Conduct regular backup and recovery tests to validate the effectiveness of recovery strategies
  • Create and update network documentation, including diagrams, configurations and inventory records
  • Maintain records of network changes, configurations and historical performance data

Vendor and Stakeholder Management:

  • Collaborate with vendors and service providers to ensure the utility's network requirements are met
  • Communicate and coordinate with internal stakeholders to align network solutions with business goals

Compliance and Regulations:

  • Ensure compliance with industry regulations and standards related to network security and data protection
  • Participate in audits and assessments to verify adherence to regulatory requirements

Training and Support:

  • Provide training and support to end-users and technology staff regarding network-related issues and best practices
  • Troubleshoot and resolve user-reported network problems promptly

Performance Optimization and Capacity Planning:

  • Continuously assess and optimize network performance, identifying and implementing enhancements to meet utility needs and performance goals
  • Analyze network traffic patterns and usage to plan for capacity upgrades and improvements as required

Collaboration and Teamwork:

  • Work closely with other teams and departments to ensure seamless integration of network services with other utility systems
  • Adhere to company safety, physical security and cyber security standards
  • Adhere o the NorthWestern Energy's Code of Business Conduct & Ethics
  • Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Full-time position.

$54,000 - $121,800 annually, depending on experience. Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision; Health Savings Account (HSA); healthcare and dependent care flexible spending account (FSA); Employee Assistance Programs; Life Insurance; paid time off starting on your first day, plus 11 paid holidays.

Apply by November 15, 2024.

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