Youth Counselor (Bilingual) - Career Services

Job Details

Job Location

50 Clinton Street Suite 400, Hempstead, NY, 11550 - Hempstead, NY

Position Type

Full Time

Education Level

High School Diploma or Educational Equiv

Salary Range

$24.64 - $24.64 Hourly

Travel Percentage

None

Job Category

Nonprofit - Social Services

Join Our Team as aYouth Counselor (Bilingual)!

Are you passionate about supporting Vocational population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full timeBilingual YouthCounselorto join theCareer ServicesProgram .

Salary:$24.64/ hour

Schedule:9AM-4:45PM, Monday- Friday

Location:Hempstead, NY

Reports to:Program Supervisor

What drives the core purpose of this job:

The Workforce Innovation and Opportunity Act (WIOA) operates a Youth Services program located in Hempstead, NY. This program offers employment readiness training programs to Town of Hempstead and City of Long Beach youth ages 14-24. Programs include In-School and Out-of-School Youth and the Youth Employment and Summer Youth Employment Programs (YEP and SYEP). As a Youth Counselor, you are responsible for the onboarding, administrative oversight, and quality assurance within the youth program.

What are the key responsibilities:

• Offer direct guidance and operational support to contractors involved in youth services programs.

• Review youth enrollment documents from contractors to verify accuracy and assess program eligibility.

• Perform eligibility screenings with youth participants.

• Maintain, organize, and accurately input participant records, files, and documents.

• Evaluate monthly progress reports from vendors, addressing inaccuracies, needs, and concerns.

• Support youth in enrolling, monitoring progress, and tracking outcomes in occupational skills training.

• Complete technical tasks, including but not limited to preparing program reports, and representing Youth Services at both internal and external meetings

• Conduct youth program orientations.

• Monitor contractor performance in youth services to ensure adherence to program standards and best practices.

• Facilitate outreach presentations within local schools, community agencies, and other youth-focused events to educate and recruit prospective youth participants.

• Support staff during job fairs and other community events.

• Participate in staff webinars, workshops, and training.

• Complete additional tasks as assigned.

  What key knowledge, skills, and abilities are required to excel in this role:

• Bachelor’s degree in human services, business, education, training, or related area is preferred.

• 1-2 years’ experience in a similar role

• Bilingual Spanish speaking required.

• Honesty, integrity, strong work ethic.

• Flexibility in learning and adapting to different roles, with the ability to pivot and implement new strategies when necessary.

• Proficient in accurately and efficiently entering data.

• Skilled in in MS Word, Excel, PowerPoint, and Outlook.

• Ability to develop relationships with youth, parents, partners, employers, and coworkers

• Shows initiative while recognizing when to seek guidance or supervision.

• Ability to maintain the privacy of youth.

• Strong organizational and time management skills.

• Strong verbal and written communication and public speaking skills.

• Excellent attention to detail, with a focus on identifying and resolving errors in contractor reports and documentation.

• Ability to learn and master information technology systems such as databases and program specific software.

• Maintain regular, punctual attendance, including at internal and external meetings, professional development events, and other scheduled events.

• Experiencing in meeting with youth and their parents/guardians.

• Experience using the One-Stop Operating System (OSOS).

  What We Offer

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays.

• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.

• At EAC Network, you'll find more than a job—you'll find a supportive, growth-focused workplace that values equity, justice, and belonging. Enjoy hybrid and flexible work schedules, generous PTO, Summer Fridays, and a commitment to wellness, recognized by Cigna’s 2023 Silver Healthy Workforce Designation. Join us and make a real impact in communities across Long Island and NYC!