Job Title: American Sign Language Interpreter Location: Work at Home position in United States Position: Video Interpreter Pay: $45 per hour We Offer: Paid professional interpreter training and continuous development. Incentives for meeting attendance targets and reaching tenure milestones. A variety of benefits including but not limited to: Medical, Dental, Vision, Employee Assistance Program (EAP), Accident, Critical Illness & Life, AD&D, Insurance Package, Inpatient Hospital, Short Term Disability, and 401K Retirement. Employee Referral Program. Advancement opportunities within the organization. Interpreter support. An inclusive and diverse work environment. Position Overview: The American Sign Language Video Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between American Sign Language and English speakers. The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. The interpreter processes information quickly, concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous at all times and uses appropriate terminology and understands common industry procedures and practices. The video interpreting sessions may involve simple or complex, technical or non-technical subjects. This is a remote position. The Interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment Essential Job Functions: Respond to video interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, in order to perform the essential functions of the job. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Interpret clearly in both languages using proper pronunciation, enunciation and polite expressions. Maintain a professional demeanor throughout the video interpreting sessions at all times. Remain calm during video interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions, in compliance with protocol to ensure client expectations are met with the Deaf or Hard-of-Hearing (D/HH) individual, avoiding interaction with the D/HH individual without client s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. *Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment. *